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Old September 18th 06, 11:34 AM posted to uk.transport.london
Peter Frimberley Peter Frimberley is offline
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First recorded activity at LondonBanter: Apr 2006
Posts: 83
Default Wrong Oyster information

On Mon, 18 Sep 2006 11:09:28 +0100, James Farrar
wrote:

On Sun, 17 Sep 2006 22:58:07 +0100, Peter Frimberley
wrote:

On Sun, 17 Sep 2006 11:39:20 +0100, James Farrar
wrote:

Heard at London Bridge Jubilee line westbound platform late on Friday
night, an obviously pre-recorded announcement informing us that
"Oyster Pay-As-You-Go is not valid on any National Rail services from
this station".

I despair.


So have you emailed TfL to let them know, or are you just going to
despair in silence?


Well, I could go through the hassle of trawling through the TfL
website to find an email address that probably won't reach the right
person and, even if it does, probably won't result in anything being
done, but life is too short.


Sheesh, The contact form is right there at
http://www.tfl.gov.uk/tfl/contact_home.shtml (one link from the TfL
home page!) and in my experience of using it in the last year or so
they always reply within a few days, if you ask them to, and they have
absolutely acted upon the requests I made of them.

Give it a go, you might be surprised.

Posting there and giving them a chance to sort it out is no more
effort than posting here, where it is extremely unlikely to be picked
up and acted upon. I cannot understand why you would not even try to
get it fixed, when it is so easy to do so, unless you get some sort of
kick from criticising TfL just for the sake of it.