Yorkie wrote:
wrote:
Yorkie wrote:
Is carrying a mobile 'phone compulsory?
No, but most people carry them, and the OP said that he told the
troublemakers that he would phone the police if trouble continued.
"Emergency Alarm - Only for use if you do not have a mobile 'phone" Hmm
I have neither said nor implied that that is the case.
What's the point in providing emergency alarms, if the alarm is not
answered?
It was answered, by two railway staff. Why would having the driver
involved have improved the situation?
Answered? Maybe, but not in anything like a satisfactory way.
What do you feel was unsatisfactory, and how do you feel that the
situation should have been handled?
I'm not trying to have it both ways. As I made clear in my original
post, I feel that the police should have been called, particularly as a
child was involved. What do you think should have been done
differently?
I've been on trains where rail staff have been in direct contact with
BTP, and arranged for the doors to be held so that the purpetrators
could not escape. It worked, and if that is done more often then people
would NOT cause trouble on trains as they'd know they are not going to
get away with it.
I think that rather depends on time, place and type of incident. Given
that it was about 01.00 on a Saturday morning I'd have thought that
Hertfordshire Police might have been better able to help. I'm not sure
that holding the drunken couple on the train would have been the best
course of action in this case - attempting to do so could have caused
more trouble. As it was, no-one on the train was assaulted
(unfortunately an assault happened at Hatfield station, but that might
have been avoided if the police had been called).
But on First it's profits first, passengers second, generally.
Whatever one may think of First, I don't think it affected the way this
incident unfolded.
Anyway, I agree with some other points you make, and yes it sounds like
999 should have been called.
I really do think so, particularly as the OP told the couple that he
would do so. Telling drunks that you are going to call the police
often antagonises them, so having done so you should follow through.
In fact, I think that I'd have just called the police, explained the
situation, and been ready to give information and a statement. If the
OP has said that a child was at risk, and that he feared a breach of
the peace, he would have got a prompt response.