On 13 Oct 2006 06:52:44 -0700, "Mizter T" wrote:




Needless to say, I accepted their offer (and later wrote to the TOC
commending the staff, without being too specific).


Writing to the TOC to commend their staff for breaking the ticketing
rules sounds like a somewhat bizarre course of action IMO. When staff
bend the rules for me - which I do appreciate - I'm normally a little
effusive in issuing thanks to them, and might well tell friends and
associates that 'Bob' in the ticket office at station X is a nice &
helpful bloke, but I wouldn't write to the powers that be about it!

It's not the first time I've written to my local TOC (WAGN then One)
in praise of station staff, and (as I said) I wasn't specific about
how they'd helped - just that they'd been helpful and friendly, not on
the one occasion but on others too.