istrebityel wrote:
Luckily I've never had an experience like this before (most other
cabbies I've ever travelled with have been excellent), though next time
I flag one down I'll certainly take a careful look who's driving. And
if ever you're on High Holborn late on a Wednesday night, just pray you
don't run into him yourselves...

Reading through that account, I could feel the fear/intimidation/anger
you must have felt. I mean, locking the doors! You should have taken
his number and reported it, but I know its not so easy to make that
decision at the time. One thing I was thinking would have been
effective would be to discretely phone 999 while he was shouting, but
hey the moment's passed now. I just hope your girl doesn't take it all
to heart, which is easy to do.

A little off topic, but just as indicative of the way the world's going
to pot, just the other day I dropped my mrs off to work near Tesco at
8.45am, and thought I'd pop in there on my way home for some odd food
bits and an Xbox game, which of course comes in a plastic security
case.

I went to the self-service till and ran the food through first, knowing
the game would need to come out of this box. I scanned the game, and
it came up saying it was restricted and to seek help. I held it up to
the guy (about 23 years old or so, and MASSIVE) and asked him to help,
and he growled at me to just put it in the bag, so i did. I paid, but
then had to get the box removed, so asked him to do it. As he handed
the game back, I was about to say "thanks mate have a nice one," and he
spoke to a colleague out loud "I love it when they're so happy, makes
my ****ing day."

Now, what I should have done is say excuse me mate, I want your name
and to see your manager," but in the heat of the moment (just off a
late shift into getting up early) I just offered him out, yelling at
him about it. In the end I just had to leave before security got me
out.

I can't believe the way some people can act, ESPECIALLY people who are
supposed to be in customer service. If I did that at work to a
customer, I'd lose my job. All I can do is urge people to ALWAYS
report these things, cos these people should not be facing customers.