Do you wish to pay more than the £1,328 you already do so that TfL has
the cash to deal with these non urgent matters?
SNIP


UK.TRANSPORT.LONDON is a great group, very helpful, very knowledgeable.
Sadly sometimes they can be completely unhelpful and smug. That reply fell
into that category.

LUL, Metronet, etc etc make a huge profit, perhaps they could spend a small
amount of it actually doing something that will help the passengers and
improve customer satisfaction (since we are now customers).

Who is to say that commissioning artwork for Gloucester Road platforms, or
a big wire elephant for Waterloo, is a better way of spending money than on
a display system that tells customers how long to wait for their bloody
train?

2011, eh? I wonder what all the electricity would cost between now and 2011
for all those useless dot matrix displays that are always switched on?
Since they don't give any information, may as well switch them off until
then and then, shock horror, they could pass the savings onto the
"customers" and make the season tickets a tad cheaper!

If a shop carried on in that way, no one would use it. But they know
they've got us by the short and curlies.

I do a lot of travel overseas, in much poorer economies, and the
information on traintimes is much better, clearer, etc. Yes, the
naysayers here will say "oh but London Underground is so old, it's not a
modern system like in other countries...." Fiddlesticks. That may be the
argument (apparently) for not running the tubes later into the night or all
night even, but no reason why we have to have sub-standard displays.

For ****'s sake, if it's a question of orange, paint the buggers orange and
get them sponsored by Easyjet or something. There's always a way. But to
send "customers" unhelpful letters such as the one Peter got really sums it
all up, to be honest.