On Feb 25, 9:31 pm, Michael Hoffman wrote:
Terry Casey wrote:
A friend went to Goodmayes station on Friday morning and asked for a single
to Southall, for which he was charged £5.10. He set off via Liverpool Street
and Paddington but when he got to Southall he was told his ticket was
invalid and he would have to pay again - £3.10.

He explained that he had asked for a ticket to Southall and pointed out that
the ticket included zone 4 (both Goodmayes and Southall being in zone 4..)

Wouldn't this be a case for a zero fare excess since the train-tube fare
is the same whether the destination is Zone U1234 or Southall?



Someone did point out that the revenue would be divided differently,
and FGW wouldn't get any of it, which was why they would have
objected.

Looked at that way, it's not much different, logically, from paying in
advance for a Ryanair flight and trying to use your booking on a train
to Southall because it's the same price. Or handing over your money
in one shop and taking goods out of another on the grounds that the
price was the same.

It's not just a product of the privatised railway, because London
Underground was separate before then.

BUT I don't think it would be a good idea to pay either a penalty fare
or the extra £3.10. The company losing out and the company making the
mistake should fight it out amongst themselves.

I think there would be zero chance of being prosecuted, and almost
zero chance of seeing the money again if one handed it over and tried
to claim back later.