In message , Paul Scott
writes


I feel there is a real risk that the shiny new trains will attract even more
new passengers than they have space for - its a pity the planned service
frequency increases can't be guaranteed to be delivered at the same time as
the trains...

Ok, my two pennorth on how to improve the NLL.

1. Get the stations manned ! That will give control over the fare
dodgers who seem to think the service is free. It will also give more
control of the huge amount of haulage that goes on. Plus it will get rid
of the impression that no one is in charge of it.

2. Get longer trains now. Not in 5 or 7 years but make it a priority to
get the platforms enlarged and get the 4 carriage trains within the year
and extend to 6 carriages by 2012.

3. Get all the mile long goods trains to run at night. No exceptions.
During the day it's for carrying Londoners, not bags of cement.

4. Get the staff trained in how to deal with the public. I see the
problems the Tube got rid of years ago. Not a huge moan about obviously
tired and harassed staff.... they just need training.

Ok, that'll do for starters :-)

--
Edward Cowling London UK