London Banter - View Single Post

Peter Smyth · March 22nd 07, 09:09 PM posted to uk.transport.london

"Barry Salter" wrote in message
...
wrote:

Does the Gatwick Express machine at Victoria still permit collection -
it only sells tickets to Gatwick. Quite why Southern don't set their
machines up to allow collection, I don't know seeing as they all claim
to offer this service.

Ultimately, it's down to money. A TOC has to pay to have their machines
enabled for ticket collection, so someone has to do the sums and work out
whether the commission earned will recoup that. If it doesn't, they won't
offer the facility. [1]

Why does it cost money? Surely the Trainline would want as many stations as
possible to allow ticket collection so that more customers use their
website.

Peter Smyth