On May 24, 12:17 pm, wrote:
Because the gates had been pre-set not to penalty charge anyone re-
entering that station (and surrounding stations) later with a previous
"unresolved" journey.

e.g. started a journey that day at Upminster (touched in), left Sloane
Square without touching out, commenced return journey at Sloane Square
(touched in), or Knightsbridge (touched in). System would normally
think: no record of where first journey terminated (unresolved) so
charge full single fare, but with gate settings at these stations
altered, this process is not applied.

Of course if you get a lift to Uxbridge these gates will not be re-
programmed and return home from there your card will still show two
'touches in' with no 'touch out' in the middle and the penalty will
still be applied.

The Oyster software is not fit for purpose in other words.



That depends on what you think its purpose is. It does quite well at
extracting the maximum money with the minimum of staff.