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Old June 1st 07, 12:37 PM posted to uk.transport.london
dB dB is offline
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First recorded activity at LondonBanter: Feb 2007
Posts: 32
Default Next round of Ticket Office closures announced

continually reviews its services to ensure
that we can best meet our customer needs,


Why does that phrase never fill me with confidence? I doubt "customer needs"
comes into it.