Stagecoach win East Midlands franchise
On Jun 22, 9:18 am, Paul Corfield wrote:
* The Community Rail service between Matlock and Derby will be increased
to every hour and extended directly to Nottingham.
Wonder how long that is guaranteed for if it becomes a big cash-
waster?
Therefore discounts in renewal for season tickets valid between one
month and one year in compensation for poor punctuality and reliability
will be replaced by compensation based on delays to individual journeys,
known as Delay/Repay. Under the new system, all passengers will be
entitled to claim compensation for all delays, whatever their cause.
Interesting. Perhaps this is in the hope that it will look good but
at the same time reduce claims as people won't be bothered to make
them?
Neil
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