On Jul 9, 10:38 pm, Barry Salter wrote:
chunky munky wrote:
Information about Engineering Works is appallingly vague and causes a
lot of frustration for staff.

Funny...Last time I looked at a Traffic Circular (admittedly, that's not
generally available to members of the public) it had fully detailed
information for that weekend's Engineering Works (e.g. a list of *all*
the bus routes where tickets were being accepted during a weekend
closure of the Charing Cross branch of the Northern Line).

One of the problems with the redesigned TfL site, however, is that the
amount of detail for Engineering Works where replacement buses *aren't*
provided (e.g. Northern Line Charing Cross Branch) has reduced
significantly.

Cheers,

Barry

Yes but the posters and other media available to passengers are vague
and they then take their frustration out on staff. And there have been
a number of (rather critical to customer information) errors in the
Traffic Circular regarding engineering works too.