Neil Williams wrote:

On Sat, 14 Jul 2007 14:26:11 +0100, Graham Murray
wrote:

Why? In the case of disruption, why not cancel all reservations both to
avoid problems with people having to ensure that they join the service
which is nominally the one on which they have reservations and to save
time during the turnround.

And in any case aren't VT's reservations sent via mobile phone-type
communication? If so, they could be set up after passing Watford so
they're ready as soon as the doors open.

I've been getting the distinct impression on recent VT trips that the
LCD displays are far too difficult for folk* to understand. There were
card reservations attached to the seats in addition to the electronic
stuff, and it's those I was talking about. If folk* can be educated as
to the use of those little displays, then I wholeheartedly concur.

* both staff and customers...

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