On Aug 12, 7:11 pm, MIG wrote:
On Aug 12, 6:22 pm, Olof Lagerkvist wrote:





Phil Clark wrote:
Last week, travelling home from the Great British Beer Festival, I
caught a train from West Brompton to Clapham Junction.

[...]

So at a loss I swiped my Oyster expecting to find an Oyster reader on
the platform at Clapham Junction.

However, I couldn't find one when I got there. So I have an
unresolved journey on my Oyster.

So - what should have I done? Is there something obvious that I
missed?

The problem is that Oyster PAYG is not valid on that particular National
Rail route. The Oyster readers at West Brompton are intended for
District Line passengers only.

A map showing which National Rail sections where Oyster PAYG is valid:http://www.tfl.gov.uk/assets/downloa...YG-Diagram.pdf

I don't remember the West Brompton station as I have not been there for
a long time, but it sound strange that there was no National Rail ticket
machine there... Without such a machine and with the station unstaffed I
don't know what you were supposed to do, especially because you would
have had to pay penalty fare if you had been caught buy a ticket
inspector on the train (because Oyster PAYG is not valid).

My first reaction is to consider a complaint on safety (and ripoff)
grounds that the gates were closed when no staff were available, even
if just for a comfort break.

To avoid the unresolved journey, you could have touched at an exit
gate in the subway at Clapham Junction. For once, this wouldn't have
been a great inconvenience, because you'd have to go through either
the subway or the bridge to get to the platform for Fleet anyway.-


Sorry, that's assuming PAYG is valid on the WLL. I realise it
probably isn't, so you would still be stuck. I lose track of the odd
little routes where it is valid. It will be as part of Overground,
presumably.