On Wed, 15 Aug 2007 01:37:25 +0100, Ernst S Blofeld
wrote:

Londoncityslicker wrote:
Dont think there is such a thing as a zone 6 travelcard.
You'd have to ask for a 5-6 Travelcard to be added to your Oyster.

Eh? The OP wants to add an extra zone of validity (by exchanging a 3-5
travelcard for a 3-6 one). It has nothing to do with adding an
additional travelcard to the Oyster or the existence or otherwise of a
zone 6 travelcard.

Anyway, the OP isn't asking if can it be done, the OP is asking who can
do it! The mistake is not going to a bone fide LUL ticket office as the
customer services suggests although I am surprised that it can't be done
online or over the phone as it is a not uncommon request. It is also
unfortunate that better advice wasn't given at the ticket offices and
that the OP had to resort to Usenet.

But why is East Putney apparently not a bona fide LUL ticket office?

Or is the real answer as given by Barry - it has to be done by the
office which issued the ticket (which sounds like a ridiculous
outdated rule going back to the quill pen era.)
--
Peter Lawrence