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Old January 26th 08, 08:40 AM posted to uk.transport.london
Andy Andy is offline
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First recorded activity at LondonBanter: Jul 2006
Posts: 498
Default Oyster PAYG and weekend engineering work

On Jan 26, 9:04*am, brixtonite wrote:
On Jan 25, 11:47 am, Andy wrote:

This Saturday there is engineering work which means the the West
Ruislip - Marylebone services are diverted to Paddington. Currently
Oyster PAYG is valid on the Marylebone route, but not into Paddington
(this being on the list for spring 2008). Does anyone know if
provision has made for people touching in at West Ruislip and then not
being able to touch out at Paddington during the diversion? Will the
be posters saying that PAYG is not available or will people have to
phone up about unresolved journeys.


Last Saturday I took the train from West Hampstead thameslink to St
Pancras. *Usually PAYG is valid on this route, but because of
engineering work the train ran into the high level platforms at St P,
where there were no gates and no obvious place to touch out, so I got
charged the max cash fare and had to ring the oyster helpline to get
it refunded. *I don't know what else I could/should have done.


Did you see if the level platform gates still manned? If so, you could
have asked to touch out there. If there are no validators at St.
Pancras high level then you should write to (or email) FCC to ask
about what they are going to do about it.