London Banter - View Single Post

Alan[_2_] · February 16th 08, 04:13 PM posted to uk.transport.london

In article
,
(Mizter T) wrote:

That certainly shouldn't have been the case - if gates are left open
for any reason then the Oyster readers on them should remain powered
on - though they will only active for the relevant direction (in or
out) as shown on the display on the gate

I think that there were a few reports of similar troubles at LU
stations when the Oyster system first began, and perhaps staff
hadn't fully appreciated the necessity for the gates to remain active
at all times even when locked open. The gates at City Thameslink are
pretty new, so perhaps the staff there haven't got the hang of things.
That's not me making an excuse for them, just providing a possible
explanation.

Thanks for the explanation.

... Incidentally did you enquire about / did they offer the possibility

of obtaining a refund by cheque in the post?

Nope, I didn't realise it would be an option, and although not regularly
in London I did know I would be making another visit, and obviously
wouldn't need to use the card in the meantime, so I accepted the offer of
a "topup" refund.

Alan