train cancellation compensation
On 13 Mar, 20:29, "tim \(not at home\)"
wrote:
"Mizter T" wrote in message
On 13 Mar, 18:10, Paul Weaver wrote:
On 13 Mar, 17:24, "tim \(not at home\)"
wrote:
(snip)
When I sent in a refund claim from GWR for IIRC, 2 hours late,
they just ignored me. Ironically, I only went by train that day
because earlier in the week a car trip to Reading had taken
2 hours longer than normal.
They won't be getting any more of my custom where I have a choice.
tim
In theory you can escalate to Passanger watch or the Rail regulator.
I strongly suggest you put theory into practice Tim.
for 10 pounds, ICBA
Fair enough!
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