London Banter - View Single Post

Colin Rosenstiel · April 20th 08, 05:44 PM posted to uk.transport.london

In article 01c8a2fe$8ad88e20$LocalHost@default, (Michael
R N Dolbear) wrote:

Colin Rosenstiel wrote

All National Rail ticket officers are supposed to suggest a cheaper
ticket if such exists and, eg, Which? will sic their mystery
shoppers on them and berate them if they fail.

Cambridge don't do that then. Try a Cambridge-Putney cheap day return
from their machines and they will only offer a CDR at £17.15 (with
Network Card discount). They should offer a day travelcard at £15.85
of course. I've complained to NXEA but the reply completely missed my
point and the follow-up has so far gone unanswered. I've not
noticed any change.

A ticket machine isn't a ticket office - what does the ticket office
offer ?

But if a ODTC is uniformly better then you have a point and Ofrail and
Which? may be interested in correcting the rule.

In the spirit of the requirement, local SWT machines don't offer CDRs
to U12 because a ODTC is never more expensive.

Precisely. I've told them (NXEA and FCC) and await their response.

--
Colin Rosenstiel