"DaveP" wrote in message
54...
I came across this when I went into hospital 8 months into an annual.
The refund wasn't enough to cover the couple of months remaining

you "only" pay for 40 weeks, so you effectively get 3 months "free"

Understood - but it was refund or nothing - I asked for 6 weeks on the end
of the ticket. It's only a bit of paper and I wouldn't have gained out of
it. I never did renew after that and am now driving instead.

Or, to look at it another way, you're getting a discount of about 23%

TfL don't see the annual as discounted - it's an allowance for leave and
sickness. They also said when you buy an annual it's an undertaking to
travel for at least twelve months.

Maybe they like to see it that way, but the same law that is currently
catching the Banks out, and the rules on mitigation require them to offer
refunds on reasonable terms.

tim





Cheers,
Dave