wrote in message
...
I had to take the tube to our london office today. Went down onto the
platform. 1 minute later I realised I'd left something at home and
went out again. Luckily I always check the gates and noticed it had
deducted a quid! So much for the 15 min grace period mentioned on here
by others. The lady in the ticket office was nice enough to put it
back on the card but how many other people have been done by this?
What next , automatic deduction from bluetooth enabled cards as soon
as you walk in the station?? FFS.

Isn't this a generous concession - and far from a rip-off?

Remember what you're doing is getting past the gate line. If you'd been
using paper tickets, the gate would have cancelled the ticket, end of story.
I don't think the nice ticket office lady would have dished out a new ticket
just like that. It's the same everywhere I've been. Once the ticket's been
cancelled at the gateline, tough. There's no need for TFL to give refunds,
but I suppose it's a nice gesture.

Oyster apparently has the flexibility to allow refunds when it's obvious you
haven't actually made a journey - another benefit that Oyster provides
compared with paper tickets!

Jim