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Old November 23rd 08, 09:56 PM posted to uk.transport.london
MIG MIG is offline
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First recorded activity at LondonBanter: Jun 2004
Posts: 3,154
Default Oyster PAYG on rail to the edge of zone

On Nov 23, 8:10*pm, Mr Thant
wrote:
On 23 Nov, 20:03, David of Broadway
wrote:

An unregistered card can't be issued a refund? *Then how are non-UK
residents expected to obtain refunds? *(When I tried to register my
Oyster card to a USA address in 2005, I was told that only UK addresses
were valid.)


No, MIG is complaining that auto top-up needs registration, and that
refunds require you to make a tube journey to pick them up (as does
enabling auto top-up). I don't think refunds require registration.


It may not be correct, but it's what was implied when I had a query.
I emailed with my card number with a question about what on Earth had
happened to my balance, and eventually got a reply saying that I was
owed £4. (I actually thought that the discrepancy was 40p.)

In order to pick up the refund, I was told that I had to both nominate
a station and register my details. I wasn't offered another means of
getting the refund, but something complicated may be possible if one
is overseas. In the end I didn't bother and they are 40p up.