"Mr Thant" wrote in message
...
On 26 Nov, 12:21, "Stephen Osborn"
wrote:
1. Journey history is only available to customers if they have purchased
pay as you go credit (including Auto top-up) from Oyster online. Why? The
data is in TfL's computers. They have software to publish that via a web
intertface. So why is only some data available.

Because it's not TfL's computers. The system is outsourced and for
some obscure data protection reason they can only share the data
between suppliers if you're a customer of the supplier, which requires
purchasing credit through said supplier (I think).

Okay I can understand that. However that is only relevant because TfL have
set it up that way.

2. Oyster retailers can sell seven day (and longer) Travelcards on Oyster
but not one day Travelcards.

This appears to be a deliberate omission. The point of Oyster is
discourage people visiting the ticket machines/office every day.

Oyster PAYG may take the place of one day Travelcards in areas where all of
the journey is likely to be by Tube & bus but that does not apply to SE
London where longer journeys start with trains.

4. I read in another thread that if you start your journey, using Oyster
PAYG, in the peak period and make further journeys in the off-peak period
then those later journeys count towards the peak cap and not the off-peak
cap. Hence it can be cheaper to buy a single ticket [1] for the peak
journey and use Oyster PAYG for the off-peak journeys

That's not quite the issue. The problem occurs only when the further
journeys are considered part of the original journey (ie you go
through an out-of-station interchange) because then the whole journey
gets charged as peak, which can be more expensive then the peak fare
for the first leg plus the off-peak fare for the second.

See my previous post.

5. TfL staff don't seem to understand how Oyster works. One example;
when I wanted to change my Z1-3 Travelcard to a Z1-4 Travelcard I was
told
at one station that this is not possible and that I had to apply for a
new
Oyster by filling out a form - but that I could not do that there as they
had run out of forms. So I went to the next station and there they
changed
my Travelcard on the same Oyster card with problem and no paperwork.

I'm sure people have run into exactly this getting paper Travelcards
changed/refunded. Doesn't seem to be anything Oyster specific about
it.

Sorry, I did not make it clear that the first station made it sound that the
issue was related to Oyster. Also that was just an example. When trying to
get an straight answer about using the Tram to Wimbledon I asked a number of
TfL staff and got different answers each time, none of which made any sense
to me.

--
regards

Stephen