In message ,
writes
In article ,
(Ian Jelf) wrote:

What I didn't say on my first reply on the subject was that quoting
the Network Rail guidelines would leave Marc open to not having
"reported in" when arriving on the station. The fact that he was
there merely to change trains and took an "opportunist" photograph
outlines this actually rather significant "hole" in the guidelines
themselves.

Nothing in what Marc quoted from Network Rail requires any form of
reporting in.

No, I realise that. It is mentioned in the full version at:

http://www.nationalrail.co.uk/passen..._for_rail_enth
usiasts.html

though.

That said, it's unworkable in the circumstances described by Marc.

I was threatened with not being allowed on a rail replacement bus at
Royston this week because I suggested the member of FCC platform staff
hand out passenger charter forms to the waiting passengers to start
filling in while they were waiting
This is a very good example of companies (not just the railways)
misusing rules about "appropriate behaviour" to get ride of unwanted
complaints or problems. This happens a lot.

A few years ago a member of Central Trains' staff tried to get away from
being asked to sort out a problem by saying that I;d been abusive when I
followed the matter up. This was a tissue of lies but was a good way
out for him. (On that occasion, things developed as far as a
face-to-face meeting between me and two senior CT managers.)
--
Ian Jelf, MITG
Birmingham, UK

Registered Blue Badge Tourist Guide for London and the Heart of England
http://www.bluebadge.demon.co.uk