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Old December 7th 08, 10:50 PM posted to uk.transport.london
[email protected] philipclark25@googlemail.com is offline
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First recorded activity at LondonBanter: Dec 2008
Posts: 15
Default Who to complain to about fares?

On 7 Dec, 19:27, "Paul Scott" wrote:
"Neil Williams" wrote in message

...

On Sat, 6 Dec 2008 03:52:41 -0800 (PST),
wrote:


Fleet. *The ticket office times have become very erratic (they are
proposing to cut them and appear to have pre-empted their own
decision) and I don't think SWT machines sell anything other than day
tickets.


Do they really not? *That's a bit poor, as the software can cope with
the sale of almost anything, as the Virgin and most[1] of the London
Midland ones offer.


The OP may be in that odd part of the SE where the only tickets available to
London are singles or day return tickets, but in general SWT machines sell
all the usual range, and after 1500 'tickets for tomorrow' become available.

Internet ticket collection isn't widespread yet though.

Paul


They only seem to sell singles, day returns and 7 day season tickets
(the website says you can buy monthly seasons but I don't recall
seeing the option on the machine).

After 1500 you can buy tickets for tomorrow, but you can only get
Anytime tickets, and you can't buy discounted tickets. So not much
use at the weekend. See http://www.southwesttrains.co.uk/SWT...y+your+ticket/

Thanks for the info on ticket pricing. So it looks like, with the
introduction of SOP, I can no longer get the equivalent of the old
cheap day return to stations on other operators' networks. To confuse
matters further, the NRE website no longer seems to show OP and SOP
fares seperately, just OP with two different fares. But a check on a
Fleet-Rochester day return, for example, shows the price stays the
same after 11.00 am, a time when to London I can get an SOP.