In message of Sat, 21 Feb
2009 13:32:07 in uk.transport.london, Paul Corfield
writes
On Sat, 21 Feb 2009 05:10:24 -0800 (PST), wrote:

On Feb 21, 12:53*pm, Paul Corfield wrote:
On Fri, 20 Feb 2009 01:26:43 -0800 (PST), wrote:
Seems that theres been a failure this morning between T123 and T5
according to the traffic news. Can't even virtually brand new signals
work without failing on this system? Whats the reason, cheap
components, poor maintenance, bad design?

What's interesting is that I checked our internal real time service
information page when I saw your post. *I then went to the "history"
page for the Picc line that would list every single disruption affecting
the service on Friday. *There was no failure since start of traffic at
the locations you cite or indeed anywhere on the Picc Line. *Perhaps the
travel news got it wrong or was it Heathrow Express that went wrong?


That morning, I had a text from TfL about a points failure meaning no
service to T5 and minor delays to the rest of the line. The disruption
was also on the TfL live travel new page.

Odd - oh well, cue Boltar making some remark about LUL not knowing what
it's doing if it can't update its internal system.

He might be right. As is my usual practice, I checked the service status
on http://www.tfl.gov.uk/ on Friday morning and saw the report Boltar
referenced. There was no mention of access to HEX or Heathrow Connect.

Tfl's information is not as accurate as I would like. On Thursday about
16.30, I reported the following to Chemisa, the duty LU Customer
Services Supervisor. It has still not been fixed.
http://www.tfl.gov.uk/tfl/livetravel...aspx?offset=we
ekend and reality today show no Metropolitan service between Aldgate
and Moorgate. There is a link entitled "Track Closures" from there to
http://www.tfl.gov.uk/assets/livetravelnews/realtime/tube/track-closures.pdf
where that closure is not mentioned. I find Lu's inability to accurately
report service withdrawal - particularly when planned - is a farce. They
don't seem to recognise that changing information to reflect reality is
necessary. e.g. look at the link between Monument and Bank on the Tube
Map; listen on a train at Monument to the interchange information
advising interchange to Central, Northern and Waterloo & City lines.

Pretty well everywhere on a Saturday after 08.00 on a manuscript Service
Update whiteboard, you will see the Waterloo & City status as "Planned
Closure". Unusually, it is true this weekend. It took me a good 5
minutes at Holloway Road to persuade the gateline CSA to correct this
error a couple of weeks ago. Today, no gateline CSA was to be seen.

I HATE operational gates without staff in sight. It scorns customers.
--
Walter Briscoe