On Apr 12, 12:07*pm, wrote:
Thank you very much for trying to explain to me yesterday ( Saturday
11th April) *that the *z2-6 cap does not exist for National Railcard
holders. *I respect the fact that you have been in ticketing for 10
years but your sources of information seem incorrect. As I stated to
you yesterday in previous years I *have benefited from the z2-6 cap
and it was not "luck" or "system error" that I received this cap.
Oyster does allow for this cap. I include details.

http://www.tfl.gov.uk/tickets/faresa...ares/6769.aspx

Key points from above :

Holders of the following National Rail Railcards can benefit from
discounted daily price capping:

* * * Disabled Persons
* * * HM Forces
* * * Senior
* * * 16-25

Railcard :
*Journeys
in zones: * Peak * * * * Off Peak

Zones 1-2 * * * £6.70 *£3.35
Zones 1-3 * * * £8.10 *£3.80
Zones 1-4 * * * £9.50 *£3.80
Zones 1-5 * * * £12.10 * * * * £4.60
Zones 1-6 * * * £14.30 * * * * £4.60
Zones 1-9 * * * £15.70 * * * * £5.60
Zones 1-8 + Watford Junction * *£17.50 * * * * £8.55
Zone 2 *£6.70 *£3.00
Zones 2-3 * * * £8.10 *£3.00
Zones 2-6 * * * £8.50 *£3.00
Zones 2-9 * * * £10.10 * * * * £3.35
Zones 2-8 + Watford Junction * *£12.10 * * * * £4.65

As you can see there is a z2-6 Off Peak cap of £3.00 for NR Railcard
holders. I suggest that you raise a point with your superiors as it
seems their training process is not as thorough as it should be. Also
I am very surprised that having worked in ticketing for 10 years that
you thought Shepherds Bush was a Z1 station where in fact it is a Z2
station. ;-)

Happy Easter

uc


I'm guessing this is was supposed to be an email addressed to someone
at TfL that has erroneously landed up here!