"Kat" wrote in message
...
In message , "I@n"
-uk writes

I do not have a photocard.

Oystercard.com won't let you buy a prepay card without a photocard
number.

Oystercard telephone sales won't let you buy a prepay card without a
photocard number.

Fulham Broadway tube station (admittedly the only one I've tried at
but it's not exactly small) are adamant that there is no such thing as
a prepay card, they can't sell me one, and they can't give me a
photocard on it's own either.

I know it's not usable yet but the web site says it can be bought now.
Or am I supposed to wait until Jan 4th and then buy it in the tube
station (hopefully someone will have educated Fulham Broadway by
then). Will I still get 2003 prices if I can't buy it until Jan 4th?


You can buy one now. There's a £3.00 (refundable) deposit and it doesn't
matter when you buy it, you'll still pay this year's fare for single
journeys.
As an Oyster card holding only a Pre Pay amount will be transferable, I
cannot see the need for a photocard.
Try another station (but preferably not Brixton ;-))



Ring the helpdesk and ask them to look into why the station is saying this.

I've had exactly the same problem at Waterloo. It was eventually resolved
after a load of phone calls and a argument with the DSM.

Prepay oyster can be got over the counter from *any* LUL ticket office. For
prepay you *do not* need a photo card, *nor* do you need to register it.
Only from the tele sales team, or the website.

If you are still having problems reply to me via the group, and ill contact
you back privately and can give you contact details for the helpdesk, a name
and internal number.

Enjoy.


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