Journey history with a Bank problem?
"Colum Mylod" wrote in message
As of today 7 May my Oyster journey history is showing only to 29
April ("it normally takes 48 hours for journeys to be added to your
statement") with a Entry in Notting Hill Gate £4 gobbled, to leave
£2.90 and no exit. The exit was Bank within the 2hr limit. Some
previous journeys also involving Bank as entry and exit are also
wrong. Has the station had a credit crunch?
It seems weird that my merry trips (Ladbroke Grove, White City,
KingsX, and several buses) all show but Bank is last there on the
20th despite being visited as part of all those journeys. Methinks a
puzzling phone call will need to be made. No, I didn't vault the gates
at Bank.
I'm also finding a lot of missed journeys or missing entry/exit points
in my Oyster journey history over the last few weeks. But when I did a
full check, the balance is correct. So I'm guessing that the underlying
transaction system is working properly, but the reporting is broken.
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