On May 8, 1:59*pm, Martin Deutsch wrote:

I noticed lately that White City has been missing from my online
journey history since April 19th. Wood Lane hasn't shown up for a
recent entry, but the auto top-up did register there.
I emailed Oyster Online support to ask if they knew what the problem
was, but they took six weeks to reply to me last time, so I'm not
holding my breath.

TfL's response has been to, er, send me a PDF of my complete journey
history for the past three months. Useful all the same, but not
exactly answering my question!