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Old June 12th 09, 08:35 AM posted to uk.railway,uk.transport.london
webtrendz webtrendz is offline
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First recorded activity at LondonBanter: Jun 2009
Posts: 1
Default TfL Journey Planner can't cope

On Jun 9, 2:10*pm, wrote:
"Mizter T" wrote in message

...

On Jun 9, 4:39 pm, "Nick P"
wrote:

With all the talk and threats of a strike many more people (like myself)
are
checking the TfL Journey Planner for alternative routes to get to work.
It's
just taken 3 minutes to get an answer from the website and that was simply
to be asked which version of Chingford I wanted (out of 17).


Why didn't TfL predict this demand and host the planner on more servers
this
week?
They must be aware that people want emergency travel info and that the
site
crashed in June 2005 for the same reasons.


I'm sure capacity has been upped, but TfL are not Google. Masses of
people all trying to query their journey planner an hour before the
strike starts (at 7pm) is likely to lead to it all jamming up. Try
later on.

If you just want train times, then the National Rail website, or this
rather useful unofficial site that drags its data directly from the NR
journey planner database and cleanly presents it on basic web pages:
http://traintimes.org.uk/

Otherwise you could always try asking in the uk.transport.london
newsgroup.

Have you tried calling them on 02072221234?


From what I have seen the guys at TfL have done a fantastic job
updating all londoners with helpful travel information. You have to
remember that this is a site that everyone uses not only on strike
days but on a normal day too. I can guess that the web traffic spiked
to new levels durning the last few days, and I for one agree with the
post above that TfL are not Google however they do use technology that
spans across many many servers.

Any site would struggle when you have 10Million visitors to it on any
given day!

Well done TfL and a tut tut to those who this TfL have not done a
great job!