In message , Jill
writes
[...]
I just hope it's all going to work OK when January comes as the level
of information issued specifically about pre-pay so far seems a bit
inadequate. Very little information came with the ticket or in the
new Oyster pre-pay leaflet that was being handed out last week.

I'll find out if more training aimed at the user will be forthcoming
before January 4th.

If I
hadn't read this group I don't think I'd fully appreciate the
importance of signing in and out at the beginning and end of each
journey, even if the gates are open, to avoid being charged for all
zones. I wonder how many people realise this as I haven't seen it
stressed anywhere else.


Exactly.
I can't stress enough how important it will be to use the yellow reader
at the start and finish of each journey or the Pre Pay amount will
disappear in large chunks with unresolved journeys.
We'll be able to resolve *single* unresolved journeys on the TOMs
locally and Revenue Inspectors will be able to do it with their HHCs but
more than one will require a phone call to sort out.
--
Kat "bears, said the taxi driver, is sixpence extra,
sticky bears is ninepence"