On Jul 8, 11:53*am, Paul wrote:
On 7 July, 20:30, Paul Corfield wrote:





On Tue, 7 Jul 2009 04:52:52 -0700 (PDT), Paul
wrote:

Does anyone know what the "safety concerns" are which mean that routes
123, 230, N73 and W4, plus the Victoria Line replacement buses are not
able to call at the bus station in an eastbound direction? *If the bus
station is unsafe, how is it that routes 41 and 192 are still able to
call there? Is this situation likely to last for a long time? I ask as
my e-mail to London Buses on the subject has, unsurprisingly, not been
answered.

No but I have raised a query internally today that covers the points you
mention and some others besides.

I hate to say it but in my experience you do not get quick responses to
E Mails to TfL Customer Services. It may take a couple of weeks - my
last query took a very long time due to computer system problems for
which TfL apologised.

--
Paul C

Don't Arriva run the 123 at the moment? Their website makes it clear
that for any comments about London Bus services you should contact Tfl
direct. They only want to be contacted directly for enquiries about
lost property

Yes Arriva do run the 123 *now* - don't I know it! Interestingly my
last complaint - about driver behaviour - went to TfL but the reply
came from Arriva which was something of a surprise.

My earlier response referred to a few years ago when First ran things.
The complaints process has changed since then but I was simply
remarking that I found First to be helpful and my suggested E Mail
would be *in addition* to the complaint Barry has sent to TfL.

The issue about the bus station is completely a TfL decision and the
operators would have no comment to make.

--
Paul C
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