On Thu, 09 Jul 2009 00:02:55 +0100
Commuter wrote:


I mentioned this in another thread here (which I can't find), but it's
happened again...

Just back from a recent trip to London, I noticed the balance was £8
less than it should have been. Looked on a ticket machine which stated
I'd done the journey:
"Heron Quays DLR - Unfinished
Unstarted - Woolwich Arsenal"

Every single trip to London I have done something similar to this has
happened and on every occasion it has involved the DLR at Canary Wharf
or Heron Quays.

Oyster is little more than a money making exercise. If they can get away
with stiffing you for a shed load of cash and with flimsey excuse to back
it up they will.

You may be interested to know that if you enter a station, but have to leave
again for whatever reason, you'll be charged 1.10 for the priviledge even
though you haven't travelled anywhere. Nice eh? They could easily program
the gates not to take money if its obvious the person has been nowhere,
but no, they decided to extract the cash because they can, probably hoping
most people won't notice its been taken. I did and went to the ticket office
and complained until they refunded it.

B2003