Another Oyster problem
On 12 July, 11:27, Mizter T wrote:
On Jul 11, 5:40*pm, Mr Thant
wrote:
On 11 July, 17:28, Roy Badami wrote:
Is there any statutory basis for this penalty? *The recent furore about
penalties for unauthorised overdrafts has brought up an important point
which is that consumer contracts essentially aren't allowed to contain
provisions that permit the service provider to 'fine' the consumer -
they can only charge the consumer the actual reasonable administrative
costs incurred as a result of the consumer's breach of contract.
TfL call it the "maximum cash fare", and the principle is that there's
a discount from this for using the system correctly (touching in and
out in the specified time, etc). Since the price of a single ticket is
indeed £4, I can't imagine a challenge would be too successful.
I agree - whilst we have variously referred to it on here as a
"charge", or a "fee" or even a "penalty", TfL always refer to it
without fail as the "maximum cash fare" in their documentation.
I haven't gone through the Oyster T&Cs and Conditions of Carriage with
a fine-tooth comb but I'd think the way the system operates is legally
watertight.
How are LU fare rises regulated?
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