On Wed, 29 Jul 2009 17:26:34 +0100, eastender
wrote:
In article ,
Tom Barry wrote:
http://www.tfl.gov.uk/assets/downloa...ent-Bus-Review
-July09.pdf
I see that Copenhagen uses these performance indicators for bus
contracts:
Driver service and behaviour;
DriverΉs driving style;
Compliance with scheduled timetable;
Temperature;
Interior cleanliness;
Interior maintenance;
Exterior cleanliness and maintenance;
Noise limitations; and
Vehicle hours operated against schedule
Oh but we had the same applied rigorously here.
Interesting that most of Copehagen's buses, presumably complying with
the above specifications, are operated by none other than Arriva. ;-)