In message , at 09:20:44 on Mon, 12
Oct 2009, Adrian remarked:

I've never flown Ryanair - nor do I ever intend to, mainly because of
their attitude to quoting a cheap fare then chiselling every penny out
of you in compulsory "extras"

If you add together the number of people swearing this, plus the number
of people who *do* actually fly, I wonder if it exceeds 100% of the
flying population? [Ryanair are Europe's biggest carrier, and will fly
67 million people this year].

That's not 67m _individuals_, is it...?

No, but what's the average number of flights people make with them per
year?

I was meant to be flying back from Schiphol to Luton, on a late evening
flight. The plane had a technical problem, so wasn't available for
boarding. It happens. What SHOULDN'T happen is all the passengers being
left at the gate with no staff, no information, no access to
refreshments - for SIX HOURS. We finally got to Luton at about 3am,
IIRC.

That happens with full-fare airlines too.

The mechanical problems do, yes. They're unavoidable.
The _communication_ problems? No. Not IME.

Sadly, the communications problems often exist, whatever the airline.
--
Roland Perry