On 14 Oct, 09:57, Roland Perry wrote:
In message
, at
15:10:22 on Tue, 13 Oct 2009, MIG
remarked:

The objections to Ryanair (despite the BBC's publicity for them in
that feeble Panorama) are that they tempt vulnerable people into
situations that end up costing them a lot.

Eh? Like getting on the wrong train by mistake and being charged a "full
anytime fare - no railcard discounts" ? *[EMT announcement of their
standard policy, earlier today]

Rules is only one aspect of it, but in their case it's constantly
changing rules that have no other purpose than to catch people out.

I agree that the rules have changed recently, but were people unaware of
this when booking? Another rule that's changed is the "advance
passenger" information required by the e-borders scheme. At least two
other airlines are threatening to charge a "fine" if you fail to fill it
in before leaving home.

Both Ryanair and Virgin Trains are absolutely ruthless in punishing
minor mistakes with punishments out of all proportion.

Both Ryanair and Virgin Trains brazenly refuse to comply with rules
when they are caught out bang to rights, and authorities have been
shown to be powerless in enforcing any rules.

Other companies may be the same. I find it objectionable; others may
consider it good business. Perhaps it's both.


No one should object to paying a low price and getting something basic
and, as far as I am aware, no one does. But they do object to getting
mugged.

Give an example of Ryanair mugging.

There are loads, but no doubt it's all "chattering".

I saw a headline in the trade press yesterday: "Panorama fails to
'expose' Ryanair" which just about sums it up.


I agree with that statement, although I wouldn't infer from it that
there was nothing to expose. The BBC has a habit of plugging Ryanair
by praising them with faint damnation.