Heads up - Panorama tonight, BBC1 8.30pm
On Thu, 15 Oct 2009 18:27:12 GMT, Neil Williams wrote:
On Tue, 13 Oct 2009 21:47:49 GMT, pete wrote:
The programme gave two fairly explicit examples. The booking fees, which
are far beyond the actual cost of the transaction
Not exactly a "mugging", though. Before you purchase your ticket, the
full price is made clear. And they have a single page on their
website listing all the fees.
and the "penalty" they
impose if you forget to print or lose your boarding pass. Again, the
charge is vastly in excess of the cost of the service.
If you forget your train ticket, you'll have to buy a new one. That
could be far more than 40 quid.
So are you saying you believe that if a second person mugs you for more
than a previous mugger did, the first one doesn't count?
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