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Paul Cummins[_3_] January 23rd 10 12:23 PM

More London ticket fun
 
For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.

The Oyster issue got sorted, but again Yesterday I came up by Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.

What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.

So I checked the conditions, and, yet again, the staff twonk was wrong.

The ticket barrier let me in, the guard listened to my position and
agreed, so why are there so many untrained wannabees trying to make the
customer's life hard.

And when I came back from Brentford later, I did it by bus to South
Ealing, and then a tube to the West End.

--
Paul Cummins - Always a NetHead
Wasting Bandwidth since 1981

Mizter T January 23rd 10 01:52 PM

More London ticket fun
 

On Jan 23, 1:23*pm, (Paul Cummins) wrote:
For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.


Missed that... marginally intrigued, I might trawl back through past
posts if I can be bothered (probably won't ever get round to it
though).


The Oyster issue got sorted, but again Yesterday I came up by Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.

What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


This was an on train inspection by an RPI? Or an at station
inspection?


So I checked the conditions, and, yet again, the staff twonk was wrong.

The ticket barrier let me in, the guard listened to my position and
agreed, so why are there so many untrained wannabees trying to make the
customer's life hard.

And when I came back from Brentford later, I did it by bus to South
Ealing, and then a tube to the West End.


The 'Super Off-Peak-ness' of any Travelcard of course has naff all
meaning within the London zones.

Mizter T January 23rd 10 02:50 PM

More London ticket fun
 

On 23 Jan, 15:17, Paul Corfield wrote:

On Sat, 23 Jan 2010 13:23 +0000 (GMT Standard Time),
(Paul Cummins) wrote:
For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.


The Oyster issue got sorted, but again Yesterday I came up by Travelcard..
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.


What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


What nonsense. *The "Super off peak" ness of the ticket applies only to
the SWT journey. *SWT cannot unilaterally apply a usage restriction
within London on routes and services not under their control.


Nor can they apply the rules to journeys on SWT services that are
wholly within the zones.

MIG January 23rd 10 03:12 PM

More London ticket fun
 
On 23 Jan, 15:50, Mizter T wrote:
On 23 Jan, 15:17, Paul Corfield wrote:





On Sat, 23 Jan 2010 13:23 +0000 (GMT Standard Time),
(Paul Cummins) wrote:
For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.


The Oyster issue got sorted, but again Yesterday I came up by Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.


What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


What nonsense. *The "Super off peak" ness of the ticket applies only to
the SWT journey. *SWT cannot unilaterally apply a usage restriction
within London on routes and services not under their control.


Nor can they apply the rules to journeys on SWT services that are
wholly within the zones.


And this recalls my SWT inspector defacing an off-peak travelcard
between Richmond and Twickenham and claiming it could only be used for
one return journey (it wasn't even an out-boundary travelcard).

Seems that SWT training has not improved in the interim.

David A Stocks[_3_] January 23rd 10 03:27 PM

More London ticket fun
 
"Paul Cummins" wrote in message
p.net...
For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.

The Oyster issue got sorted, but again Yesterday I came up by Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.

What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.

I've had a slight variation of this, with Brighton to All-Zones
Super-Off-Peak travelcards routed "Southern Trains Only". I used these to
get to Waterloo via a change at Clapham Junction and the NR gates at
Waterloo always rejected the ticket. However, the gate staff let me through
without any fuss.

You're just unlucky ...

D A Stocks


Mizter T January 23rd 10 03:49 PM

More London ticket fun
 

On Jan 23, 4:27*pm, "David A Stocks" wrote:

"Paul Cummins" wrote:

For those who remember my fun with TFL/Tramlink and my Oyster before
Christmas, I had more fun yesterday.


The Oyster issue got sorted, but again Yesterday I came up by Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home between 4
and 7pm, which is OK, since I didn't plan to.


What I didn't expect is to be told by an inspector that I couldn't travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


I've had a slight variation of this, with Brighton to All-Zones
Super-Off-Peak travelcards routed "Southern Trains Only". I used these to
get to Waterloo via a change at Clapham Junction and the NR gates at
Waterloo always rejected the ticket. However, the gate staff let me through
without any fuss.

You're just unlucky ...


I wonder if at Waterloo it's as the gates being coded to reject all
'TOC-only' tickets apart from 'SWT-only' (of which I don't think any
actually exist, do they?)

Enjoy your encounter with the RPI on board an FCC Thameslink train
between central London and East Croydon, should that ever happen!

Michael R N Dolbear January 23rd 10 05:43 PM

More London ticket fun
 
Paul Corfield wrote

On Sat, 23 Jan 2010 13:23 +0000 (GMT Standard Time),


The Oyster issue got sorted, but again Yesterday I came up by

Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home

between 4
and 7pm, which is OK, since I didn't plan to.

What I didn't expect is to be told by an inspector that I couldn't

travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


What nonsense. The "Super off peak" ness of the ticket applies only

to
the SWT journey. SWT cannot unilaterally apply a usage restriction
within London on routes and services not under their control.


And SWT (as opposed to their ill-trained staff) don't pretend to so
apply it.

As I posted on 5th Jan under "SWT outside the zones - evening peak
changes"

http://www.southwesttrains.co.uk/any...k-advance.aspx
click on -Off-Peak and Super Off-Peak fares-
[...]
From Monday 4 January 2010, the return portion of a {Super Off-Peak}
Day Return or Day Travelcard will change. You cannot use it to leave
London Waterloo, Vauxhall, Queenstown Road or Clapham Junction to
stations outside London Zones 1-6 between 16:00 and 19:00, Monday to
Friday. A map of this area is available here. If you wish to make your
return journey during this time, you should buy an Off Peak Day Return
or Off Peak Day Travelcard
==

Note 'to stations outside London Zones 1-6' which is Paul C's 'within
London' point.

If you have the time email a complaint plus ask any such ill-trained
staff for their rank name and number and to be shown a written copy of
the alleged restirction.

--
Mike D



Paul Scott January 23rd 10 06:44 PM

More London ticket fun
 

"Michael R N Dolbear" wrote in message
news:01ca9c53$a5c748c0$LocalHost@default...
Paul Corfield wrote

On Sat, 23 Jan 2010 13:23 +0000 (GMT Standard Time),


The Oyster issue got sorted, but again Yesterday I came up by

Travelcard.
This was a "Super-Off-Peak" travelcard, thus I can't come home

between 4
and 7pm, which is OK, since I didn't plan to.

What I didn't expect is to be told by an inspector that I couldn't

travel,
even within London, on any SWT service between those hours, on the
Travelcard I had.


What nonsense. The "Super off peak" ness of the ticket applies only

to
the SWT journey. SWT cannot unilaterally apply a usage restriction
within London on routes and services not under their control.


And SWT (as opposed to their ill-trained staff) don't pretend to so
apply it.

As I posted on 5th Jan under "SWT outside the zones - evening peak
changes"

http://www.southwesttrains.co.uk/any...k-advance.aspx
click on -Off-Peak and Super Off-Peak fares-
[...]
From Monday 4 January 2010, the return portion of a {Super Off-Peak}
Day Return or Day Travelcard will change. You cannot use it to leave
London Waterloo, Vauxhall, Queenstown Road or Clapham Junction to
stations outside London Zones 1-6 between 16:00 and 19:00, Monday to
Friday. A map of this area is available here. If you wish to make your
return journey during this time, you should buy an Off Peak Day Return
or Off Peak Day Travelcard
==

Note 'to stations outside London Zones 1-6' which is Paul C's 'within
London' point.


They've actually dug them selves a big hole with this one, at least for the
travelcard version, because the published terms only seek to prevent you
leaving those stations listed above. So if you use the 'travelcard validity'
to Wimbledon for example, on a stopping train, you SHOULD then be able to
use the ticket for the rest of your journey to 'somewhere outside the
zones'.

But as we also know from the earlier thread, the website restrictions are
not the same as those in the current fares manual - which suggest you cannot
join the trains at all during the blackout period, and the example was shown
of the restriction also applying at Wimbledon.

The typical grey area all the TOCs seem keen to introduce with monotonous
regularity...

Paul S




David A Stocks[_3_] January 23rd 10 08:38 PM

More London ticket fun
 
"Mizter T" wrote in message
...

On Jan 23, 4:27 pm, "David A Stocks" wrote:


I've had a slight variation of this, with Brighton to All-Zones
Super-Off-Peak travelcards routed "Southern Trains Only". I used these to
get to Waterloo via a change at Clapham Junction and the NR gates at
Waterloo always rejected the ticket. However, the gate staff let me
through
without any fuss.

You're just unlucky ...


I wonder if at Waterloo it's as the gates being coded to reject all
'TOC-only' tickets apart from 'SWT-only' (of which I don't think any
actually exist, do they?)

That, or the gates recognise the super-off-peak-ness of the ticket. I was
travelling during the evening blackout period.

Enjoy your encounter with the RPI on board an FCC Thameslink train
between central London and East Croydon, should that ever happen!

I would fully enjoy telling any FCC staff *exactly* what I think of their
appalling lack of service ...

DAS


Michael R N Dolbear January 23rd 10 09:42 PM

More London ticket fun
 

Mizter T wrote
[...]
I wonder if at Waterloo it's as the gates being coded to reject all
'TOC-only' tickets apart from 'SWT-only' (of which I don't think any
actually exist, do they?)

They exist from time to time.

Like last year's "Midsummer Madness", weekends in August except Bank
Holiday w/e - £10 day return "to anywhere on our network", SWT trains
only.

--
Mike D



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