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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Overcharged on Oyster?
Odd one this - I expected the overcharge, didn't expect that they
couldn't fix it or that I couldn't subsequently work out how it was calculated. Basics - rushing back for a train at Waterloo I got through the gates before it left but just missed it (it left a minute early, I reckon). I then went back out through the gates (touching out on the way) and took the Tube back to Z2 rather than wait inside the barriers for the next train. This should have cost Z1-Z2 tube (£1.80) but I was instead charged £3.20, the remaining amount on my daily cap. On querying this with the ticket clerk, he said that he couldn't put the money back on because the system was claiming I still owed £1.10 somehow. Here's the printout he handed me: * 14:31 Chiswick – Waterloo NR12-19 £0.00 * 14:40 Chiswick – Leicester Square £3.10 * 17:36 Pre Pay Exit Waterloo NR12-19 £0.00 * 18:18 Waterloo NR12-19 – Turnham Grn £3.20 * 18:18 *** cap applied *** Z1-Z3 cap is £6.30, so £3.10 + £3.20 covers it. My bus home was duly zero-rated. Now, can anyone explain how the system came to work like this? I must say I'm rather baffled by it. Tom |
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