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Intercity seat reservation only - is it possible at E. Croydon?
I recently bought an Intercity open return ticket via the Southern
rail website. The outward journey is on 23rd May, 10am, Kings Cross to Newcastle. I also asked for seat reservations. The website said an outward one only was available and asked whether I wanted "facing" etc., etc. When the tickets arrived in the post, there was nothing for the reservation. When I emailed, they said there PROBABLY hadn't been an available seat (so why did their website offer me one?). They couldn't reserve one for me, and my only option was to visit a travel centre. Well, the whole point of using their website was so I could do everything at home, so I won't be using *them* again. I live in Croydon and wonder, does anyone know whether the ticket office at E. Croydon will be able to reserve me a seat on that day for a fee, if one is available and I take my tickets? I don't want to queue up and find out it's not possible. Adam. |
Intercity seat reservation only - is it possible at E. Croydon?
"Hobbyist" wrote in message ... I recently bought an Intercity open return ticket via the Southern rail website. The outward journey is on 23rd May, 10am, Kings Cross to Newcastle. I also asked for seat reservations. The website said an outward one only was available and asked whether I wanted "facing" etc., etc. How recently was this? Until yesterday, that journey was outside the normal 12 week booking horizon - as engineering work can cause a service to be cancelled, they aren't normally bookable. When the tickets arrived in the post, there was nothing for the reservation. When I emailed, they said there PROBABLY hadn't been an available seat (so why did their website offer me one?). They couldn't reserve one for me, and my only option was to visit a travel centre. Well, the whole point of using their website was so I could do everything at home, so I won't be using *them* again. I live in Croydon and wonder, does anyone know whether the ticket office at E. Croydon will be able to reserve me a seat on that day for a fee, if one is available and I take my tickets? I don't want to queue up and find out it's not possible. Yes they should be able to from today onwards - which should sort out your more recent question in uk.railway as well... Paul S |
Intercity seat reservation only - is it possible at E. Croydon?
I can't offer a direct answer to the question about East Croydon, but I'm
almost 100% sure that buying tickets through the website is almost certainly not going to get you the best possible seat option. I have been exasperated that every time I purchase an advance ticket through the Virgin website, that I get a seat without a window, without fail. There have been more than enough instances where I get a ticket without a window, and directly behind, all 4 seats (window and aisle) are unreserved. This isn't a problem when I get there first, and can just sit in the better seats, but I don't always get that option. After quizzing the guard on the day, he first gave me the spiel that I was given the "best available", and when I pointed out the empty seats behind, he said "your only real option is to go to the window at Euston, they will give you the best seats". A pretty awful solution, but it showed to me that I can never rely on the website to get the seats I'm looking for. In summation, I don't know if you'll get what you want at East Croydon, but ultimately, you'll probably be best served to go along to the window and try it - that's often the only test for these sorts of things. On Mon, 01 Mar 2010 03:37:58 -0800, Hobbyist wrote: I live in Croydon and wonder, does anyone know whether the ticket office at E. Croydon will be able to reserve me a seat on that day for a fee, if one is available and I take my tickets? |
Intercity seat reservation only - is it possible at E. Croydon?
On 1 Mar, 11:55, "Paul Scott" wrote:
"Hobbyist" wrote in message ... I recently bought an Intercity open return ticket via the Southern rail website. The outward journey is on 23rd May, 10am, Kings Cross to Newcastle. I also asked for seat reservations. The website said an outward one only was available and asked whether I wanted "facing" etc., etc. How recently was this? Until yesterday, that journey was outside the normal 12 week booking horizon - as engineering work can cause a service to be cancelled, they aren't normally bookable. This was on Friday 26th Feb. Sorry, I confused my outward and return dates above. The website said a reservation for my OUTWARD journey on 14th May (Kings X to Newcastle) was available. Because it's a one month open return, my preferred RETURN journey on 23rd May was NOT available. My error above has confused the matter: to be clear - Kings X to Newcastle 14th May Newcastle to Kings X 23rd May ideally (tho I may go on either 22nd or 24th, depending) When the tickets arrived in the post, there was nothing for the reservation. When I emailed, they said there PROBABLY hadn't been an available seat (so why did their website offer me one?). They couldn't reserve one for me, and my only option was to visit a travel centre. Well, the whole point of using their website was so I could do everything at home, so I won't be using *them* again. I live in Croydon and wonder, does anyone know whether the ticket office at E. Croydon will be able to reserve me a seat on that day for a fee, if one is available and I take my tickets? I don't want to queue up and find out it's not possible. Yes they should be able to from today onwards - which should sort out your more recent question in uk.railway as well... Paul S Thanks, Paul. I'll pop in one weekday and hope there's a seat available. |
Intercity seat reservation only - is it possible at E. Croydon?
On 1 Mar, 11:58, Martin Petrov
wrote: I can't offer a direct answer to the question about East Croydon, but I'm almost 100% sure that buying tickets through the website is almost certainly not going to get you the best possible seat option. I used Southern's website this time, but previously I have always used the Trainline and been satisfied. I always ask for an aisle seat and have always got one. However, the Trainline didn't have the open-ended ticket to the end(ish) of May that I was wanting, but Southern did. I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! :-) On a related note, Mr Branson has been reminding us recently that we can expect and energy crunch (and particularly and oil shortage) around 2015. So why does he have this ambition to waste fule by flying people into space. I'm convinced he's right on this matter, as the oil price zoomed in 2008 when the world was still in a boom. Next time the economy takes off, things are probably going to be worse. |
Intercity seat reservation only - is it possible at E. Croydon?
"Hobbyist" wrote
I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! :-) I wonder whether East Coast know that Virgin are running trains from London to York? |
Intercity seat reservation only - is it possible at E. Croydon?
On 1 Mar, 14:34, "John Salmon" wrote:
"Hobbyist" wrote I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! *:-) I wonder whether East Coast know that Virgin are running trains from London to York? This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. |
Intercity seat reservation only - is it possible at E. Croydon?
"Hobbyist" wrote
"John Salmon" wrote: "Hobbyist" wrote I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! :-) I wonder whether East Coast know that Virgin are running trains from London to York? This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. I think you'll find Virgin have never operated London - York. They ran to York with CrossCountry trains until they lost the franchise. |
Intercity seat reservation only - is it possible at E. Croydon?
In message
, Hobbyist writes This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. After British Rail, the East Coast mainline was run by the Great Northern division of WAGN (West Anglia and Great Norhern) until 2006, after which the service has been run by First Capital Connect. Virgin have never got their sticky paws on the line. Mind you, I must admit I rather like Virgin - I've lost count of the complimentary refreshments I've had off them over the years because of delays on the West Coast mainline. -- Paul Terry |
Intercity seat reservation only - is it possible at E. Croydon?
On 1 Mar, 17:30, "John Salmon" wrote:
"Hobbyist" wrote "John Salmon" wrote: "Hobbyist" wrote I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. *On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! :-) I wonder whether East Coast know that Virgin are running trains from London to York? This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. I think you'll find Virgin have never operated London - York. *They ran to York with CrossCountry trains until they lost the franchise. Obviously my memory playing tricks then. |
Intercity seat reservation only - is it possible at E. Croydon?
Paul Terry wrote:
In message , Hobbyist writes This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. After British Rail, the East Coast mainline was run by the Great Northern division of WAGN (West Anglia and Great Norhern) until 2006, after which the service has been run by First Capital Connect. GNER, NXEC etc, not having much to do with it then? Paul S |
Intercity seat reservation only - is it possible at E. Croydon?
On 1 Mar, 19:28, "Paul Scott" wrote:
Paul Terry wrote: In message , Hobbyist writes This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. After British Rail, the East Coast mainline was run by the Great Northern division of WAGN (West Anglia and Great Norhern) until 2006, after which the service has been run by First Capital Connect. GNER, NXEC etc, not having much to do with it then? Paul S I've definitely used GNER on that route. For some reason Virgin got stuck in my memory. They're handy to blame for everything, I suppose. If they flew you into space, you'd probably get abducted by an alien... |
Intercity seat reservation only - is it possible at E. Croydon?
"John Salmon" wrote in message ... "Hobbyist" wrote "John Salmon" wrote: "Hobbyist" wrote I have made two trips via Virgin. On the first, I had reserved a seat via website, but on boarding the train, it had NOT been reserved. Luckily it wasn't busy that day, and I got an empty seat no problem. On the second trip, they forgotten to load the food and drink for the buffet car, so from London, there was nothing available unitl we got to York and arrangements were made. As the joke goes, the name "Virgin" should be changed, because it's f*cked! :-) I wonder whether East Coast know that Virgin are running trains from London to York? This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. I think you'll find Virgin have never operated London - York. They ran to York with CrossCountry trains until they lost the franchise. In the early days of VXC they used to serve Paddington. Did any of these trains ever go to York? Peter Smyth |
Intercity seat reservation only - is it possible at E. Croydon?
Peter Smyth wrote:
In the early days of VXC they used to serve Paddington. Did any of these trains ever go to York? Until recently they also served London (Kensington Olympia). I think most of those trains went to the North West, though maybe some went to York. Theo |
Intercity seat reservation only - is it possible at E. Croydon?
"Theo Markettos" wrote in message
... Peter Smyth wrote: In the early days of VXC they used to serve Paddington. Did any of these trains ever go to York? Until recently they also served London (Kensington Olympia). I think most of those trains went to the North West, though maybe some went to York. Theo Back in 1988, I took a 2-week All Line Rover, and my first journey (other than getting into London) was a train from Paddington to York - left at 09:17 on a Saturday morning, and arrived in York at 14:54. When I did it we had a rake of vacuum-braked NSE-liveried stock hauled by 47489. When I planned my trip I went in tot he booking office at Waterloo to buy the Rover and make some reservations. The clerk there didn't believe me when I had this leg from Paddington to York - "they go from Kings Cross" she said. I finally convinced her to try it. She was quite surprised when it came up! Kevin |
Intercity seat reservation only - is it possible at E. Croydon?
On 01/03/2010 19:28, Paul Scott wrote:
Paul Terry wrote: In message , writes This must have been early noughties, and I'm sure it was Virgin. And the only time I reserve a train seat is from London to N/cle - journey is 3 hours plus. After British Rail, the East Coast mainline was run by the Great Northern division of WAGN (West Anglia and Great Norhern) until 2006, after which the service has been run by First Capital Connect. GNER, NXEC etc, not having much to do with it then? This is a London group - so is anyone actually aware that there is a world beyond NSE-land...? -- Arthur Figgis Surrey, UK |
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