Took the tube to work this morning. The gate failed to read my card at the
exit gate but because I was walking so fast I was most of the way through
before the gates closed. Anyway , went to the ticket machine and sure enough
I had a non complete journey fair deducted so I went to the ticket office.
The ****** in their , after chatting to his mate for 2 minutes and deigning
to serve me, tried to convince me that the 6 quid the gate had taken off
was actually the balance on my card before I entered the system and he
then took ANOTHER amount off for the journey I'd just done. Since I knew how
much I had on there as I'd topped it up only 50 minutes earlier I knew the
**** was lying and made a big bloody fuss until he refunded me the 6 quid.

Now I've seen this guy before working there months ago so he's not new
and it clearly said "CHARGE" on his screen next to the 6 quid so quite
obviously he was attempting to defraud me. Should I report him to his station
manager? Has anyone else come across this sort of thing?

B2003