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-   -   ABBey 1234 (020 7222 1234) enquiry number is no more (https://www.londonbanter.co.uk/london-transport/11363-abbey-1234-020-7222-1234-a.html)

Mizter T October 25th 10 07:45 AM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
http://www.tfl.gov.uk/contact/13879.aspx

From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.

A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Paul October 25th 10 01:37 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On 25 Oct, 08:45, "Mizter T" wrote:
http://www.tfl.gov.uk/contact/13879.aspx

From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.

A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


It is interesting to read the official blurb on the TfL website about
the change.

New, voice-activated service

The new number includes a voice-activated service that will deal with
simple A to B journeys between stations, hospitals, major landmarks or
points of interest within the London area.

If your journey's more complicated you can speak to a travel adviser

Benefits
No more waiting to speak to someone
Get information easily and speedily
On the phone for less time
Travel advisers have more time for you if you do need them
We'll be making even more improvements to this service soon - watch
this space.

It will be interesting to see how the "voice activated" service copes
with the following tube journeys:-

Morden to Wimbledon
London Bridge to Liverpool Street
Euston To Russell Square
Walthamstow Central to Leytonstone

All of which are generally quicker by bus.

It never ceases to amaze me how deteriorations in service are dressed
up as "improvements". Rather like the Royal Mail in my area who,
motivated by a desire to "constantly improve our service to our
customers" have decided that the last collection from the local pillar
box will be at 5:30pm instead of 6:30pm.





MIG October 25th 10 02:23 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On 25 Oct, 14:37, Paul wrote:
On 25 Oct, 08:45, "Mizter T" wrote:

http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


*It is interesting to read the official blurb on the TfL website about
the change.

New, voice-activated service

The new number includes a voice-activated service that will deal with
simple A to B journeys between stations, hospitals, major landmarks or
points of interest within the London area.

If your journey's more complicated you can speak to a travel adviser

Benefits
No more waiting to speak to someone
Get information easily and speedily
On the phone for less time
Travel advisers have more time for you if you do need them
We'll be making even more improvements to this service soon - watch
this space.

It will be interesting to see how the "voice activated" service copes
with the following tube journeys:-

Morden to Wimbledon
London Bridge to Liverpool Street
Euston To Russell Square
Walthamstow Central to Leytonstone

All of which are generally quicker by bus.

It never ceases to amaze me how deteriorations in service are dressed
up as "improvements". Rather like the Royal Mail in my area who,
motivated by a desire to "constantly improve our service to our
customers" have decided that the last collection from the local pillar
box will be at 5:30pm instead of 6:30pm.


Of course it's an improvement. We can now make journeys of our own
choice, freed from the burden of interference by travel advisors.

1506[_2_] October 25th 10 08:09 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On Oct 25, 12:45*am, "Mizter T" wrote:
http://www.tfl.gov.uk/contact/13879.aspx

From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.

A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Agreed on all points. The new automated system could just as easily
been implemented on the old, 020-7222 1234, number.


Mizter T October 25th 10 08:20 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 

On Oct 25, 9:09*pm, 1506 wrote:

On Oct 25, 12:45*am, "Mizter T" wrote:

http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Agreed on all points. *The new automated system could just as easily
been implemented on the old, 020-7222 1234, number.


Except that wouldn't have resulted in any revenue, whilst with the
0843 number, TfL gets a cut of the monies.

MIG October 25th 10 08:49 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On 25 Oct, 21:20, Mizter T wrote:
On Oct 25, 9:09*pm, 1506 wrote:





On Oct 25, 12:45*am, "Mizter T" wrote:


http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Agreed on all points. *The new automated system could just as easily
been implemented on the old, 020-7222 1234, number.


Except that wouldn't have resulted in any revenue, whilst with the
0843 number, TfL gets a cut of the monies.


Does anyone know if they get a bigger cut of the bigger fees charged
to mobiles for those numbers? I've never understood the logic behind
that.

Mizter T October 26th 10 12:09 AM

ABBey 1234 (020 7222 1234) enquiry number is no more
 

On Oct 25, 9:49*pm, MIG wrote:

On 25 Oct, 21:20, Mizter T wrote:

On Oct 25, 9:09*pm, 1506 wrote:


On Oct 25, 12:45*am, "Mizter T" wrote:


http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Agreed on all points. *The new automated system could just as easily
been implemented on the old, 020-7222 1234, number.


Except that wouldn't have resulted in any revenue, whilst with the
0843 number, TfL gets a cut of the monies.


Does anyone know if they get a bigger cut of the bigger fees charged
to mobiles for those numbers? *I've never understood the logic behind
that.


I think the 'termination fee' (that is, the fee paid to the final
telco, which in this instance it then shares with the called party) is
the same regardless of where the call originates from (so the rest is
kept by the mobile service provider) - so from a mobile users
perspective it's a mighty expensive way for TfL to collect a few
pennies for the call.

MIG October 26th 10 07:33 AM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On 26 Oct, 01:09, Mizter T wrote:
On Oct 25, 9:49*pm, MIG wrote:





On 25 Oct, 21:20, Mizter T wrote:


On Oct 25, 9:09*pm, 1506 wrote:


On Oct 25, 12:45*am, "Mizter T" wrote:


http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


Roland Perry October 26th 10 09:50 AM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
In message
, at
00:33:14 on Tue, 26 Oct 2010, MIG
remarked:

It leaves the question: why would it cost the mobile company more to
connect to one of these numbers than to connect to any other number?


It doesn't necessarily[1]. Phone calls are not priced on a cost-plus
basis.

[1] Although it probably does cost the mobile phone company more to
carry the call from a handset to the interconnection point, than it
would cost many landline operators. If "cost" takes everything into
account.
--
Roland Perry

David Cantrell October 27th 10 10:29 AM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On Tue, Oct 26, 2010 at 12:33:14AM -0700, MIG wrote:

Which makes sense from a billing point of view. It leaves the
question: why would it cost the mobile company more to connect to one
of these numbers than to connect to any other number?


Because they get billed more by TfL's telco.

However, them charging 20p+ a minute instead of just 5p a minute is
"because we can".

--
David Cantrell | Minister for Arbitrary Justice

The word "urgent" is the moral of the story "The boy who cried wolf". As
a general rule I don't believe it until a manager comes to me almost in
tears. I like to catch them in a cup and drink them later.
-- Matt Holiab, in the Monastery

Q October 29th 10 09:39 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 

"Roland Perry" wrote in message
...
In message
, at
00:33:14 on Tue, 26 Oct 2010, MIG remarked:

It leaves the question: why would it cost the mobile company more to
connect to one of these numbers than to connect to any other number?


It doesn't necessarily[1]. Phone calls are not priced on a cost-plus
basis.

[1] Although it probably does cost the mobile phone company more to carry
the call from a handset to the interconnection point, than it would cost
many landline operators. If "cost" takes everything into account.



You may find there is an 020 0 or 020 1 number luring behind the new 0843
one. At some point I may investigate it. Train tracker (national rail) hides
behind such numbers.

For the time being no more finding out if the trains are running till I
either get to the station, or can get a usable 3G signal and connection on
my phone at the LST end.

I had email correspondence with TfL about getting rid of the 020 7 number
and it came down to;

1 a new phone system at there end
2 a new phone provider there end
3 better way to manage the call flows and traffic
4 not being tied into a 020 7 number which generally terminated on the
'correct' exchange.

NGN numbers can be re-pointed and moved about with little effort - its much
harder to move a geo number.



Theo Markettos October 29th 10 10:51 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
In uk.transport.london Q ..@.. wrote:
NGN numbers can be re-pointed and moved about with little effort - its much
harder to move a geo number.


Not really... port it to VOIP and it's easy. Plus if they really needed an
NGN there's the whole 03... range which is covered as if it were a geo
number by everyone's inclusive packages. Only they don't get revenue share
on 03.

Theo

PhilD October 30th 10 08:58 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
On Oct 29, 10:39*pm, "Q" ..@.. wrote:
You may find there is an 020 0 or 020 1 number luring behind the new 0843
one. At some point I may investigate it. Train tracker (national rail) hides
behind such numbers.


saynoto0870.com says the number goes to 020 7222 5600 (I haven't
tested it to see!).

PhilD

--


[email protected] October 31st 10 02:54 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
In article
,
(PhilD) wrote:

On Oct 29, 10:39*pm, "Q" ..@.. wrote:
You may find there is an 020 0 or 020 1 number luring behind the new
0843 one. At some point I may investigate it. Train tracker (national
rail) hides behind such numbers.


saynoto0870.com says the number goes to 020 7222 5600 (I haven't
tested it to see!).


That's the main switchboard number at 55 Broadway, isn't it? I wouldn't
expect it to get one through to the travel information service.

They have been blocking 020 alternatives. There used to be one for the
Oyster Helpline on o202 7227 7886 but it's been unobtainable for some time.

--
Colin Rosenstiel

Clive D. W. Feather[_2_] November 1st 10 08:45 PM

ABBey 1234 (020 7222 1234) enquiry number is no more
 
In message
,
Mizter T wrote:
Except that wouldn't have resulted in any revenue, whilst with the
0843 number, TfL gets a cut of the monies.

Does anyone know if they get a bigger cut of the bigger fees charged
to mobiles for those numbers? *I've never understood the logic behind
that.

I think the 'termination fee' (that is, the fee paid to the final
telco, which in this instance it then shares with the called party) is
the same regardless of where the call originates from (so the rest is
kept by the mobile service provider) - so from a mobile users
perspective it's a mighty expensive way for TfL to collect a few
pennies for the call.


No. 0843 numbers are covered by the "NTS" regime. With these, the
originating operator gets to charge a fee which is fixed by Ofcom, and
then hands the rest over to the terminating operator. The size of the
originating fee depends on where the call is handed over (and,
therefore, how much of the originating operator's network is used).
There are extra charges if number portability or a transit network is
involved.

In essence the terminating operator buys "origination" as a service at a
controlled price.

BT buy and sell origination under schedule 211 of the SIA
http://www.btwholesale.com/pages/dow...port/contractu
al_information/docs/nsia/nsch211.rtf. For calls to BT, handover is to
be as close to the originating point as practical.

0843 222 isn't a BT range, but BT's termination fees for NTS services
can be seen at:
http://www.btwholesale.com/pages/dow...port/pricing_i
nformation/carrier_price_list_browsable/B1_06.xls
and
http://www.btwholesale.com/pages/dow...port/pricing_i
nformation/carrier_price_list_browsable/B1_06a.xls
In effect, BT are saying "we'll pay you an origination fee of what you
charge the customer minus this number".

Other terminating operators will have their own prices.

[Disclaimer: this hasn't been part of my job for two or three years now,
so I don't guarantee its accuracy.]

--
Clive D.W. Feather | Home:
Mobile: +44 7973 377646 | Web: http://www.davros.org
Please reply to the Reply-To address, which is:

PhoneNumbersStore August 25th 21 09:12 AM

ABBey 1234 Update
 
ABBey 1234 aka 020 7222 1234 has been acquired by www.phonenumbers.store and is is now dialable again. When you call the number, it provides a short history of the number. We suggest that you give it a call and hope that you enjoy this.


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