In message , at 13:31:45
on Tue, 10 Jan 2012, remarked:
But pre-purchased tickets can only be collected from the machines.

No, actually. You can collect ToD tickets from ticket windows. I've
done it.

You can, but it needs "full ID". And they are very grumpy about it.

Not my experience. I couldn't collect by machine because the Shere
machines refused to recognise my Visa card for ToD purposes (they were
happy to take money off it) and the Scheid & Bachmann machine was out of
order so I had no alternative and started by asking what to do because
I didn't think I could collect from a ticket window. They were
incredibly kind and helpful.

Maybe they like you. My experience has ranged from "it's the Internet
and nothing to do with us" to having to go back home to get more ID
than a [different] credit card plus photo driving licence.

That's ridiculous. They can have no legitimate need for more identification
than a machine needs.

Which in this case was the card used to make the booking, which I didn't
have.

Did you complain to the TOC involved?

I complained to whatever they call the "Stationmaster", but he was the
one insisting.
--
Roland Perry

In article , (Roland Perry)
wrote:

In message , at
13:31:45 on Tue, 10 Jan 2012, remarked:
But pre-purchased tickets can only be collected from the
machines.

No, actually. You can collect ToD tickets from ticket windows. I've
done it.

You can, but it needs "full ID". And they are very grumpy about it.

Not my experience. I couldn't collect by machine because the Shere
machines refused to recognise my Visa card for ToD purposes (they were
happy to take money off it) and the Scheid & Bachmann machine was out
of order so I had no alternative and started by asking what to do
because I didn't think I could collect from a ticket window. They were
incredibly kind and helpful.

Maybe they like you. My experience has ranged from "it's the Internet
and nothing to do with us" to having to go back home to get more ID
than a [different] credit card plus photo driving licence.

That's ridiculous. They can have no legitimate need for more
identification than a machine needs.

Which in this case was the card used to make the booking, which I
didn't have.

Well, yes, that was inadvisable of you.

Did you complain to the TOC involved?

I complained to whatever they call the "Stationmaster", but he was
the one insisting.

--
Colin Rosenstiel

In message , at 06:42:42
on Wed, 11 Jan 2012, remarked:
They can have no legitimate need for more
identification than a machine needs.

Which in this case was the card used to make the booking, which I
didn't have.

Well, yes, that was inadvisable of you.

Read the long version at:

https://groups.google.com/group/uk.r...fc3dbeb9?hl=en

(I was mis-remembering slightly, yesterday - they wouldn't take a
photo-driving licence, and/or the order confirmation, as ID; and I had
to go home to fetch the correct credit card).
--
Roland Perry