Oyster bug
 

Are you saying that Camden Road - where Pre-pay is not valid for
journeys to and from - has gates (weren't any last time I was there
which was years ago, admitedly) with Oyster readers on thim?


Yes it does. I think Dalston Kingsland also has them.

Oyster bug
 

On Fri, 23 Jan 2004 10:29:36 -0000, "Nicholas F Hodder"
wrote:

The Evening Standard are today reporting a bug with the Oyster card, but
they don't say what the bug is. Can anyone shed any light on this?

http://www.thisislondon.co.uk/news/a...ing%20Standard

BBC1 "Breakfast" was going on about this too, quoting some rubbish by
the Liberal Democrat (ho ho) candidate for London Mayor Simon Hughes.

Looks very much like am attempt to get third-running Hughes's name
into the media - nothng more nothing less.


Cheers,

Jason.

Oyster bug
 

On Fri, 23 Jan 2004 10:44:46 +0000, Kat
wrote:

In message , Nicholas F
Hodder writes
The Evening Standard are today reporting a bug with the Oyster card, but
they don't say what the bug is. Can anyone shed any light on this?

http://www.thisislondon.co.uk/news/a...ing%20Standard


Of course, I don't know for certain that this is what the esteemed
Evening Standard is talking about but the majority of the problems I've
seen are due to people now realising that they're supposed to pay for
all the zones they've travelled in and are now getting hammered for
extensions across Zone 1

I assume you're suggesting that abuse of the system (ie travelling
from East London to West London with only a zone 2 and/or 3 ticket)
was widespread prior to Oyster?

This would explain the frequent tunnel ticket checks I used to
encounter at Green Park when changing from Victoria to Piccadilly.


Cheers,

Jason.

Oyster bug
 

On Fri, 23 Jan 2004 13:17:24 +0000, wrote:

Jason wrote -
Are you saying that Camden Road - where Pre-pay is not valid for
journeys to and from - has gates (weren't any last time I was there
which was years ago, admitedly) with Oyster readers on thim?

Yes it does. I think Dalston Kingsland also has them.

Thanks - very interesting that another station where Oyster Pre-Pay
isn't (yet) valid has this too.

Wonder if this means Silverlink are planning to gate and Oyster the
North London Line? If so, hopefully this will lead to an increase in
NR routes where Oyster Pre-Pay is valid.


Cheers,

Jason.

Oyster bug
 

The Tube homepage has a response to the Standards Oyster article. Basically
saying that it was all incorrect.

http://tube.tfl.gov.uk/content/press...es/0401/23.asp




"Richard J." wrote in message
...
Nicholas F Hodder wrote:
"Robin May" wrote in message
.4...

"Announcements are being made at stations telling passengers how to
use the cards in an effort to try to make them work."

That suggests to me it's probably something to do with pre-pay
deducting the maximum fare if passengers don't "touch the card on the
yellow readers at the start and end of your journey". I know that's
not a bug, that's just people using it incorrectly, but I am taking
into account the usual level of Evening Standard inaccuracy.

I thought so too when I read "Announcements are being made at stations
telling passengers how to use the cards in an effort to try to make
them work" but then I read "Prestige, the firm that runs the Oyster
card, is recalling some of them to discover how they can rectify the
bug, staff have told the MP". If they have to recall some of the
cards, then it does not sound like a passenger education issue.

Since the company is Transys, not Prestige, you can draw your own
conclusions about the accuracy of the rest of the story.
--
Richard J.
(to e-mail me, swap uk and yon in address)

Oyster bug
 

"simon" wrote the following in:


The Tube homepage has a response to the Standards Oyster article.
Basically saying that it was all incorrect.

So the usual level of Evening Standard accuracy then.

--
message by Robin May, succeeding at failure.
Enjoy the Routemaster while you still can.

Crime is confusing.

Oyster bug
 

24 just indicates an unresolved journey or money to pay. That is not a bug.
The only bugs so far are the lack of training of staff and uneducated
customers.

If you watch some of the customers at finchley central where the gates are
permanentely open. They will touch the exit sensor on the way in.
At present this will mean they only pay £1.60 for thier journey but in the
future it would probably be more like £3.70.

I also heard that Capping will be introduced in February. The testers are
out and about now to see if it is working.

Oyster bug
 

Damn right about lack of staff training. The readers at Colindale were out a
couple of weeks ago, meaning I was getting unresolved journeys every day.
So, every day I was getting the staff at the station to "fix" it for me.
Normally this was okay apart from being tedious. However, one day when
coming back to Finchley Central on a one-off and they were absolutely sure
they should be charging me for Zone 5 - even though he'd agreed I'd not
strayed out of Zone 4.

I kept trying to tell him the readers were out of order in Colindale, to
which his repeated reply was: "Yes, I understand. Therefore, I should charge
you for the extra zone."

Maybe that's why there's a thick glass screen in front of them.

Alan



"Anon" wrote in message
...
24 just indicates an unresolved journey or money to pay. That is not a
bug.
The only bugs so far are the lack of training of staff and uneducated
customers.

If you watch some of the customers at finchley central where the gates are
permanentely open. They will touch the exit sensor on the way in.
At present this will mean they only pay £1.60 for thier journey but in the
future it would probably be more like £3.70.

I also heard that Capping will be introduced in February. The testers are
out and about now to see if it is working.

Oyster bug
 

On Fri, 23 Jan 2004 14:05:50 +0000, Jason wrote:

On Fri, 23 Jan 2004 13:17:24 +0000, wrote:

Jason wrote -
Are you saying that Camden Road - where Pre-pay is not valid for
journeys to and from - has gates (weren't any last time I was there
which was years ago, admitedly) with Oyster readers on thim?

Yes it does. I think Dalston Kingsland also has them.

Thanks - very interesting that another station where Oyster Pre-Pay
isn't (yet) valid has this too.

Wonder if this means Silverlink are planning to gate and Oyster the
North London Line? If so, hopefully this will lead to an increase in
NR routes where Oyster Pre-Pay is valid.

It is part of TfL's ticketing strategy and also part of promoting the
Overground network branding to negotiate with the TOCs to extend Oyster
Card acceptance and to implement Pre-Pay thus bringing fares on those
routes into line with LUL fares.

The North London Line is one of the named candidates for early
implementation.
--
Paul C


Admits to working for London Underground!

Oyster bug
 

On Fri, 23 Jan 2004 10:29:36 -0000, "Nicholas F Hodder"
wrote:

The Evening Standard are today reporting a bug with the Oyster card, but
they don't say what the bug is. Can anyone shed any light on this?

http://www.thisislondon.co.uk/news/a...ing%20Standard

As others have said it is a load of ill informed cobblers.

There are announcements being made to advise people using Pre-Pay to
validate in and out. That is simply reinforcing messages that are in
leaflets, on posters, in the Metro and on car cards inside the trains.
It is completely standard practice for the launch of any new product and
/ or technology.

If Simon Hughes knew anything about quite how long it has taken to
implement Oyster and the fact that has been far longer than other
smartcard schemes on urban transit systems then he might have kept his
gob shut. I really hate ignorant politicians.
--
Paul C


Admits to working for London Underground!