In message , David Walters
writes
On Fri, 23 Jan 2004 10:44:46 +0000, Kat wrote:

Of course, I don't know for certain that this is what the esteemed
Evening Standard is talking about but the majority of the problems I've
seen are due to people now realising that they're supposed to pay for
all the zones they've travelled in and are now getting hammered for
extensions across Zone 1

The BBC have slightly more information...

http://news.bbc.co.uk/1/hi/england/london/3422051.stm

Commuters whose cards have been affected will see the words
"seek assistance" and the number "24" displayed in the
bottom left-hand corner of ticket barrier screens.

I have only seen one Oyster where there was no obvious reason why a 24
should show up. I don't know how far back Transys can track journeys but
the HHC only shows the last eight (printouts from the TOMs show 10, I
think) but it's possible that if the passenger has made a lot of bus
journeys after a Pre Pay debit has been incurred, that the original out
of zone journey may not then show up although the debit will.
The zone system is hard to remember, even for us, so lots of passengers
don't realise they've gone out of zone. Some, of course, are well aware
that they ought to be paying for Zone 1 travel and are not happy that
the system now catches them out.
--
Kat Me, Ambivalent? Well, yes and no.