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Contactless ('wave-and-pay') payment progress?
As per...
http://www.tfl.gov.uk/corporate/projectsandschemes/19976.aspx ---quote--- Contactless debit and credit cards are making life easier. You can already use them to pay for things wherever you see the contactless symbol - and towards the end of 2012, you'll be able to use them on buses as well. ---/quote--- With contactless card payments supposedly coming to other TfL modes in 2013. It is however four and a bit weeks until "the end of 2012", and I ain't heard anything about this. Absolutely no point in rushing it and bodging it of course, but just wondering if anyone else is any the wiser as to progress on this? (I wonder if bus capping would work from day one - perhaps not, if the beginning of Oyster Pre-Pay aka PAYG is taken as an indication.) |
Contactless ('wave-and-pay') payment progress?
In message , at 01:00:54 on Thu, 29 Nov
2012, Mizter T remarked: http://www.tfl.gov.uk/corporate/projectsandschemes/19976.aspx ---quote--- Contactless debit and credit cards are making life easier. You can already use them to pay for things wherever you see the contactless symbol Only if the equipment's working. The last time I tried to use a contactless card (just to see if it worked) the cashier apologised that their contactless terminal wasn't working. - and towards the end of 2012, you'll be able to use them on buses as well. ---/quote--- With contactless card payments supposedly coming to other TfL modes in 2013. It is however four and a bit weeks until "the end of 2012", and I ain't heard anything about this. Absolutely no point in rushing it and bodging it of course, but just wondering if anyone else is any the wiser as to progress on this? (I wonder if bus capping would work from day one - perhaps not, if the beginning of Oyster Pre-Pay aka PAYG is taken as an indication.) I noticed that I now have a second contactless card (not a Barclaycard) as a result of routine re-issue. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message , at 13:12:31 on
Thu, 29 Nov 2012, Paul Corfield remarked: I have read that card reading speed specs have had to be relaxed by TfL and also that the security requirements imposed by the Banks were changed part way through the development process. Normally the banks want a random selection of "waves" to be backed up by a PIN, which is presumably difficult on a bus. I am also pretty sure that I read somewhere that the initial launch of the bus product will NOT include capping. To be fair, until you can cap both tube and bus onto one card, the market for a bus-only cap is rather small. I suspect that will depress take up. Sounds like short term it's another "tourist tax" for people who haven't got an Oyster. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
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Contactless ('wave-and-pay') payment progress?
On Thu, 29 Nov 2012 13:48:50 +0000, Roland Perry
wrote: Sounds like short term it's another "tourist tax" for people who haven't got an Oyster. Unlike most, a tax nobody *has* to pay. Richard. |
Contactless ('wave-and-pay') payment progress?
On 29/11/2012 13:48, Roland Perry wrote: I am also pretty sure that I read somewhere that the initial launch of the bus product will NOT include capping. To be fair, until you can cap both tube and bus onto one card, the market for a bus-only cap is rather small. Nonsense. You're speaking from the position of a frequent out-of-town Tube user. Others are different. |
Contactless ('wave-and-pay') payment progress?
Paul Corfield wrote:
I know next to nothing about how Pay Wave / EMV card security works. I think in a not dissimilar way to signatures but without the signature, IYSWIM. Randomly it seems to decline and request the PIN, which I guess would prevent someone nicking one and running up a big bill. However EMV is used for low value transactions by a growing number of retailers without PIN validation. I assume that whatever is deemed reasonable for retailers would broadly be OK for bus travel given a PAYG fare is only £1.35. You'd have to be going some to be able to rip off anything like a large sum of money ;-) Stagecoach Lancashire appear to be already taking them, at least on the Lakes 555. The limit I think is 15 quid per transaction, and there may well be an unpublished daily cap. Neil -- Neil Williams in Milton Keynes, UK. Put first name before the at to reply. |
Contactless ('wave-and-pay') payment progress?
Mizter T wrote:
Nonsense. You're speaking from the position of a frequent out-of-town Tube user. Others are different. The practical issue with it I can see is that you'll need to remove your card from your wallet as there will tend to be more than one, whereas I at present just bang my unopened wallet on the reader on the correct assumption that there is only one card in there (the Oyster) it cares about. Neil -- Neil Williams in Milton Keynes, UK. Put first name before the at to reply. |
Contactless ('wave-and-pay') payment progress?
On Thu, 29 Nov 2012 09:14:37 +0000, Roland Perry
wrote: In message , at 01:00:54 on Thu, 29 Nov 2012, Mizter T remarked: http://www.tfl.gov.uk/corporate/projectsandschemes/19976.aspx ---quote--- Contactless debit and credit cards are making life easier. You can already use them to pay for things wherever you see the contactless symbol Only if the equipment's working. The last time I tried to use a contactless card (just to see if it worked) the cashier apologised that their contactless terminal wasn't working. My experience particularly in Caffe Nero is that there can be a reluctance to use the equipment. I have been given the explanation 'It might not work' and responded 'It usually works fine so can we just try it and see' and it always works. |
Contactless ('wave-and-pay') payment progress?
On Thu, 29 Nov 2012 01:00:54 +0000, Mizter T wrote:
---quote--- Contactless debit and credit cards are making life easier. You can already use them to pay for things wherever you see the contactless symbol - and towards the end of 2012, you'll be able to use them on buses as well. ---/quote--- With contactless card payments supposedly coming to other TfL modes in 2013. This could be why my attempt to get on a bus this morning caused a bad BEEP from the machine and the message "more than one card trying to be used at the same time" - I have in my Oystercard wallet, 1 Oystercard, and 1 contactless debit card. Am I going to have to use different wallets now to avoid this? I've only just 'rationalised' my wallet far enough to have just a debit card, and Oystercard and work entry card with Oystercard wallet. I'll be pained to change this all again! |
Contactless ('wave-and-pay') payment progress?
In message , at 20:02:52 on
Thu, 29 Nov 2012, Paul Corfield remarked: I have read that card reading speed specs have had to be relaxed by TfL and also that the security requirements imposed by the Banks were changed part way through the development process. Normally the banks want a random selection of "waves" to be backed up by a PIN, which is presumably difficult on a bus. I know next to nothing about how Pay Wave / EMV card security works. This is what one of my card issuers says: "MBNA has added layers of security to their cards. For example, contactless cards cannot be used until a PIN is entered on first use; payments are limited to up to £15 per transaction; and customers will occasionally be asked to enter their PIN number to ensure the transactions are valid." The first one is clearly to stop cards "lost in the post" being used as Paywave, £15 is quite low (some foreign cards are up to $100), and it's the latter which is difficult on buses. When Paywave was first introduced the "occasionally" was claimed to be about 1:10. However EMV is used for low value transactions by a growing number of retailers without PIN validation. I assume that whatever is deemed reasonable for retailers would broadly be OK for bus travel given a PAYG fare is only £1.35. You'd have to be going some to be able to rip off anything like a large sum of money ;-) If the "relaxation" referred to earlier is never having to type in a PIN, there's a danger that a lost/stolen card becomes a "free season ticket" for the lucky recipient. Unless the terminals have a blacklist of such cards, and maybe implementing that is what's causing the delay? I am also pretty sure that I read somewhere that the initial launch of the bus product will NOT include capping. To be fair, until you can cap both tube and bus onto one card, the market for a bus-only cap is rather small. Yes only 6m passenger journeys per day on London's buses and only 99% of those trips use contactless cards. Clearly PAYG is a subset of that total but there is still considerable volume that might well find bus only validation a viable option. The audience is people who have so far not got an Oyster (so that rules out most London-based frequent travellers) and for whom getting an Oyster is a barrier (so that includes tourists, and yes I know you can get one fairly easily but there's the issue of getting back your deposit and unused credit while running for a plane at Heathrow), or who only wants to do one or two trips that day, or who doesn't mid being charged above the normal daily cap. A TfL rail and bus cap will be more attractive but that is clearly a later phase. I am unsure when National Rail will be added even though TfL kit exists at all the relevant stations. I suspect that will depress take up. Sounds like short term it's another "tourist tax" for people who haven't got an Oyster. No it does not. It sounds like the first phase of the project. Oyster's introduction was phased and progressive and the move to EMV is a completely different way of handling transactions for travel on TfL services. Although without a cap the system isn't doing very much, it's simply collecting individual ad-hoc payments just like coffee shops have been doing for years. It is not remotely surprising that TfL are being cautious in their approach to introducing this technology. It will only take a few nasty "errors" that receive disproportionate media attention for the concept to be potentially damaged. I don't imagine anyone with any sense would countenance a rash "big bang" approach to introducing complex, unfamiliar technology. The technology of the terminals should be familiar enough, but I agree that the retrospective capping (which they aren't doing yet, obviously) will be fun. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message , at 09:54:56 on Fri, 30 Nov
2012, martin_petrov remarked: This could be why my attempt to get on a bus this morning caused a bad BEEP from the machine and the message "more than one card trying to be used at the same time" - I have in my Oystercard wallet, 1 Oystercard, and 1 contactless debit card. Am I going to have to use different wallets now to avoid this? I've only just 'rationalised' my wallet far enough to have just a debit card, and Oystercard and work entry card with Oystercard wallet. I'll be pained to change this all again! I wonder what happens if you try to touch-in with a Barclays "Onepulse" Oyster card, which now has Paywave added. Something to try next time I'm in London! -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
On 30/11/2012 10:16, Roland Perry wrote: In message , at 09:54:56 on Fri, 30 Nov 2012, martin_petrov remarked: This could be why my attempt to get on a bus this morning caused a bad BEEP from the machine and the message "more than one card trying to be used at the same time" - I have in my Oystercard wallet, 1 Oystercard, and 1 contactless debit card. Am I going to have to use different wallets now to avoid this? I've only just 'rationalised' my wallet far enough to have just a debit card, and Oystercard and work entry card with Oystercard wallet. I'll be pained to change this all again! I wonder what happens if you try to touch-in with a Barclays "Onepulse" Oyster card, which now has Paywave added. Something to try next time I'm in London! Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. |
Contactless ('wave-and-pay') payment progress?
In message , at 12:28:41 on Fri, 30 Nov
2012, Mizter T remarked: I wonder what happens if you try to touch-in with a Barclays "Onepulse" Oyster card, which now has Paywave added. Something to try next time I'm in London! Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
On Fri, 30 Nov 2012 12:44:18 +0000, Roland Perry
wrote: In message , at 12:28:41 on Fri, 30 Nov 2012, Mizter T remarked: Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? Unless the two elements are connected and can decide between themselves, which is almost impossible to believe, then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! Richard. |
Contactless ('wave-and-pay') payment progress?
On Fri, 30 Nov 2012 01:57:12 +0000, Steve Fitzgerald
] wrote: My understanding is (from being involved with a group that accepts cards and gets all the card acceptor bumph) that this Pay Wave will only work for a number (ISTR about 5 or 6) of P-W transactions before it then requires a PIN input. [...] Now, how this works with the bus scenario is an interesting exercise for the reader but could explain some of the 'issues' that have been alluded to. It would be impractical to ask for the PIN on a bus, at least in London... I wonder whether there is a way for the retailer to accept higher risk in return for never (or much more rarely) requiring a PIN, especially as no real goods are involved? Richard. |
Contactless ('wave-and-pay') payment progress?
On Nov 30, 12:44*pm, Roland Perry wrote:
In message , at 12:28:41 on Fri, 30 Nov 2012, Mizter T remarked: I wonder what happens if you try to touch-in with a Barclays "Onepulse" Oyster card, which now has Paywave added. Something to try next time I'm in London! Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? -- Roland Perry I guess all the OnePulse cards will have to be replaced with non- Oyster visa cards and all current cardholders instructed not to use their current OnePulses on buses? |
Contactless ('wave-and-pay') payment progress?
On 30/11/2012 12:44, Roland Perry wrote: In message , at 12:28:41 on Fri, 30 Nov 2012, Mizter T remarked: I wonder what happens if you try to touch-in with a Barclays "Onepulse" Oyster card, which now has Paywave added. Something to try next time I'm in London! Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? I'd imagine the Oyster element would 'win', but lets wait and see. By the by, the OnePulse card had been taken off the market by Barclaycard (for new applicants) when this whole issue was last discussed - I see it's now offered again (I don't know how long it was off the market for): http://www.barclaycard.co.uk/onepulse |
Contactless ('wave-and-pay') payment progress?
On 01/12/2012 10:48, Richard wrote: On Fri, 30 Nov 2012 12:44:18 +0000, Roland Perry wrote: In message , at 12:28:41 on Fri, 30 Nov 2012, Mizter T remarked: Barclaycard OnePulse cards always had payWave functionality, it's not a recent addition - that was part of the original selling point. Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? Unless the two elements are connected and can decide between themselves, which is almost impossible to believe, The OnePulse card was specifically designed so that the payWave and Oyster elements of the card didn't conflict, so my understanding is that they are in at least one sense 'connected'. (Curious why you think such a thing is almost impossible to believe?) then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! Well, what we can be sure of is that no-one at TfL could possibly have considered this scenario... |
Contactless ('wave-and-pay') payment progress?
Richard wrote:
Unless the two elements are connected and can decide between themselves, which is almost impossible to believe, then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! Yet mine, with an Oyster and two Paywaves, works fine. Is it feasible to make it choose an Oyster over other cards also present? It will be a definite hassle compared with what went before not just to be able to whack your wallet on the barrier. A market for tin foil wallets outside that of the paranoid? Neil -- Neil Williams in Milton Keynes, UK. Put first name before the at to reply. |
Contactless ('wave-and-pay') payment progress?
Richard wrote:
It would be impractical to ask for the PIN on a bus, at least in London... I wonder whether there is a way for the retailer to accept higher risk in return for never (or much more rarely) requiring a PIN, especially as no real goods are involved? That might make sense for things like buses, because the alternative, having to find cash if it declines, negates the entire concept. Neil -- Neil Williams in Milton Keynes, UK. Put first name before the at to reply. |
Contactless ('wave-and-pay') payment progress?
In message , at 11:42:39 on Sat, 1 Dec 2012,
Mizter T remarked: The OnePulse card was specifically designed so that the payWave and Oyster elements of the card didn't conflict, It might just mean that there's no interference when used with an only-Oyster or only-Paywave reader. Richard says that there's "trouble" if you have Oyster and Paywave adjacent on different cards. so my understanding is that they are in at least one sense 'connected'. (Curious why you think such a thing is almost impossible to believe?) Sounds like it could break every crypto rule in the book, for both halves, if it was a data connection. But I suppose it's possible that the first one to feel itself being energised could switch the other one off. then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! Well, what we can be sure of is that no-one at TfL could possibly have considered this scenario... I'm sure they've thought of it, but the answer might be "sorry you can't use them". iirc it was touch[1] and go that the Onepulse project carried on (ie that any of the cards were replaced when they expired). [1] Sorry. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message
..net, at 12:27:25 on Sat, 1 Dec 2012, Neil Williams remarked: A market for tin foil wallets outside that of the paranoid? An excellent idea. Keep it under your hat (tin-foil, obviously). -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message
, at 02:52:21 on Sat, 1 Dec 2012, Jack remarked: I guess all the OnePulse cards will have to be replaced with non- Oyster visa cards and all current cardholders instructed not to use their current OnePulses on buses? Actually I'd prefer it to be non-Paywave, if there has to be such a decision. ie an Oyster I can also use as a credit card elsewhere (eg buying and collecting ToD). There ought to be more dual-purpose cards, like a Tesco Credit card and combined Clubcard, or a Sainsburys Credit Card and combined Nectar Card. But I suspect the shops make too much money from people who forget to take their loyalty card with them (and don't go back later to add the points). -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
"Roland Perry" wrote in message ... In message , at 02:52:21 on Sat, 1 Dec 2012, Jack remarked: I guess all the OnePulse cards will have to be replaced with non- Oyster visa cards and all current cardholders instructed not to use their current OnePulses on buses? Actually I'd prefer it to be non-Paywave, if there has to be such a decision. ie an Oyster I can also use as a credit card elsewhere (eg buying and collecting ToD). There ought to be more dual-purpose cards, like a Tesco Credit card and combined Clubcard, or a Sainsburys Credit Card and combined Nectar Card. But I suspect the shops make too much money from people who forget to take their loyalty card with them (and don't go back later to add the points). I would have thought that people forgetting to take their card is somewhat lost in all the noise of the other possible "mistakes" (both positive and negative) that affect a supermarket's bottom line. tim |
Contactless ('wave-and-pay') payment progress?
In message , at 13:45:29 on Sat, 1 Dec
2012, tim..... remarked: There ought to be more dual-purpose cards, like a Tesco Credit card and combined Clubcard, or a Sainsburys Credit Card and combined Nectar Card. But I suspect the shops make too much money from people who forget to take their loyalty card with them (and don't go back later to add the points). I would have thought that people forgetting to take their card is somewhat lost in all the noise of the other possible "mistakes" (both positive and negative) that affect a supermarket's bottom line. Every little helps. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
Mizter T wrote:
Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? I'd imagine the Oyster element would 'win', but lets wait and see. What happens if the Oyster is out of credit? Does it automatically debit the PayWave half instead? What happens if your Oyster has insufficient credit for an all-zones tube journey? Does it decide which element to charge it to when you touch out? What happens if you make another journey and hit your daily cap? Does it charge the two journeys to Oyster and a fractional journey to reach the cap to PayWave? Sounds like coding all the corner cases could be tricky... Theo |
Contactless ('wave-and-pay') payment progress?
In message , at 21:23:14 on Sat,
1 Dec 2012, Theo Markettos remarked: Fair enough, but what will happen (soon) on a London Bus: which of the two elements will "win"; or will it refuse to pick either, claiming you are trying to use more than one card at once? I'd imagine the Oyster element would 'win', but lets wait and see. What happens if the Oyster is out of credit? Most of the Onepulse Oyster cards will have auto-topup enabled I would have thought. They were obtained by early adopters (of the dual functionality) and it's unclear why such credit-card loving folks would depend on manual topup. Does it automatically debit the PayWave half instead? What happens if your Oyster has insufficient credit for an all-zones tube journey? Does it decide which element to charge it to when you touch out? What happens if you make another journey and hit your daily cap? Does it charge the two journeys to Oyster and a fractional journey to reach the cap to PayWave? Sounds like coding all the corner cases could be tricky... It's far too ambitious to expect the card to switch on the fly between modes as the result of the sort of criteria you mention. It's going to be designed to pick one of the two modes and stick with that. Although if it is on manual topup and the Oyster element is empty, it would be useful for it to always pick Paywave (irrespective of what it might have picked had there been plenty of credit). But if the answer is "the card won't work", then no doubt it will be fixed by publicising the circumstances where it doesn't work, rather than providing a complex technological fix. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
On Sat, 1 Dec 2012 12:52:21 +0000, Roland Perry
wrote: In message , at 11:42:39 on Sat, 1 Dec 2012, Mizter T remarked: The OnePulse card was specifically designed so that the payWave and Oyster elements of the card didn't conflict, It might just mean that there's no interference when used with an only-Oyster or only-Paywave reader. Richard says that there's "trouble" if you have Oyster and Paywave adjacent on different cards. Yes, I've seen that at the new gateline at Waterloo, and at St P., only two observations though, need more really. [Mizter T] so my understanding is that they are in at least one sense 'connected'. (Curious why you think such a thing is almost impossible to believe?) [Roland Perry] Sounds like it could break every crypto rule in the book, for both halves, if it was a data connection. That's what I had in mind but Roland put it more succinctly - I meant that it's hard to imagine Barclays being able to modify the Oyster part of the card and especially the PayWave part. But I suppose it's possible that the first one to feel itself being energised could switch the other one off. In the case of OnePulse, you'd want the Oyster part to have priority somehow, but only in London. All (separate) cards seem to respond to a reader -- by the time a card knows it can't be used (like my Málaga one) it seems to be too late to prevent interference with the others. I just can't see how all that is really possible. [Me] then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! [Mizter T] Well, what we can be sure of is that no-one at TfL could possibly have considered this scenario... [Roland Perry] I'm sure they've thought of it, but the answer might be "sorry you can't use them". iirc it was touch and go that the Onepulse project carried on (ie that any of the cards were replaced when they expired). It's a reasonable enough answer, but if the majority of the cards in a wallet/purse are now going to wake up and say hello it might not be a good enough answer in future. PayWave and ITSO will be the new neighbours more and more. Richard. |
Contactless ('wave-and-pay') payment progress?
In message , at 10:51:27 on
Sun, 2 Dec 2012, Richard remarked: then it's like having an Oyster and a PayWave in the same wallet, which already causes trouble. My wallet, with Oyster, ITSO and a Spanish one (not sure what standard that one is) is guaranteed to fail! [Mizter T] Well, what we can be sure of is that no-one at TfL could possibly have considered this scenario... [Roland Perry] I'm sure they've thought of it, By "this scenario" I meant possible issues with OnePulse, not more general issues of multiple cards in a wallet. but the answer might be "sorry you can't use them". iirc it was touch and go that the Onepulse project carried on (ie that any of the cards were replaced when they expired). It's a reasonable enough answer, but if the majority of the cards in a wallet/purse are now going to wake up and say hello it might not be a good enough answer in future. PayWave and ITSO will be the new neighbours more and more. For a while the only two proximity cards in my wallet were Oyster and an access card for one of my clients' front doors. The Oyster would complain, but the front door didn't. Nowadays, I have a much wider range of such cards, including at least three Paywave enabled credit cards, a "Real" Oyster, as well as the OnePulse, five ITSO cards, and a Nottingham City Transport bus card (which is neither ITSO nor Oyster). I'm unlikely to leave the house with all of them at once though! Of course, people want to put this sort of functionality into mobile phones too, but the problem there would seem to be: will it be Paywave, ITSO, or some third incompatible technology; and how can they realistically make a proximity phone useful if it only hosts just one application (currently not even ITSO cards from the same issuer - eg Stagecoach - are interoperable). -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message , at 16:27:08 on
Sun, 2 Dec 2012, Paul Corfield remarked: Every little helps. Yes it certainly does when they insist they've scanned your goods correctly when in fact they've overcharged you by £3 as Tescos Tottenham did this afternoon. Bloody useless. I got it refunded but only after having to queue all over again. Indeed, they've messed up two "Any two for £3" type offers in the last couple of months - failing to register it at the till once each for myself and my wife. When they were sorting mine out they visited the freezer shelf *three* times while trying to sort it out. It took ages (as well as having to queue at customer disservice). No wonder they're not doing as well as they once did if my experience is in any indicative of their general performance. They used to let you have the item free if it as mischarged, but not any more. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message , at 16:53:56 on
Sun, 2 Dec 2012, Paul Corfield remarked: I assume One Touch users pay a deposit as for any normal PAYG user. If you mean the Barclays OnePulse, then no, I don't recall paying a deposit. Nor for the replacement, which is a differently-numbered Oyster Card, so you have to go through a significant palaver to transfer the balance across. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
In message , at 13:12:59 on
Mon, 3 Dec 2012, Paul Corfield remarked: I assume One Touch users pay a deposit as for any normal PAYG user. If you mean the Barclays OnePulse, then no, I don't recall paying a deposit. Nor for the replacement, which is a differently-numbered Oyster Card, so you have to go through a significant palaver to transfer the balance across. Interesting. Someone must "fund" the deposit element to allow cards to go into a negative PAYG balance. The PAYG system is designed to work in that way to avoid people being "trapped" within the system given not every station has the facility (assistance window), open at all times, to restore your balance within the paid area. You are therefore allowed out in order to top up at a machine. As it's also a conventional credit card I expect Barclays will stump up if they ever actually have to. Maybe it's buried in the T&C somewhere that they'll bill you if the card expires at the end of the three years with a negative balance on it. And as I observed the other day, it's quite likely these cards will have auto-top enabled anyway. -- Roland Perry |
Contactless ('wave-and-pay') payment progress?
On 29/11/2012 01:00, Mizter T wrote: As per... http://www.tfl.gov.uk/corporate/projectsandschemes/19976.aspx ---quote--- Contactless debit and credit cards are making life easier. You can already use them to pay for things wherever you see the contactless symbol - and towards the end of 2012, you'll be able to use them on buses as well. ---/quote--- With contactless card payments supposedly coming to other TfL modes in 2013. It is however four and a bit weeks until "the end of 2012", and I ain't heard anything about this. Absolutely no point in rushing it and bodging it of course, but just wondering if anyone else is any the wiser as to progress on this? (I wonder if bus capping would work from day one - perhaps not, if the beginning of Oyster Pre-Pay aka PAYG is taken as an indication.) I've posted a new thread on this (perhaps I shouldn't have), but will just add on here that contactless payments are set to be accepted on London buses from tomorrow (12/12/12), reports the BBC: http://www.bbc.co.uk/news/technology-20694027 |
Contactless ('wave-and-pay') payment progress?
On 12/12/2012 21:47, Mizter T wrote: [...] I've posted a new thread on this (perhaps I shouldn't have), but will just add on here that contactless payments are set to be accepted on London buses from tomorrow (12/12/12), reports the BBC: http://www.bbc.co.uk/news/technology-20694027 Tomorrow being 13/12/12 of course! |
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