Proposal - every Tube ticket office to close by 2015
 

http://www.bbc.co.uk/news/uk-england-london-25025888

---quote---
Every ticket office on the Tube is to shut by 2015 under plans that will
see 750 jobs cut.

Transport for London (TfL) said staff will be moved from behind ticket
office windows to be in the station itself to help passengers.

The Tube will also run 24 hours a day on Fridays and Saturdays on some
lines.
[...]
TfL says six major central London stations will have special customer
points to help tourists and that every station will be staffed while the
tube is running.
---/quote---



Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

Proposal - every Tube ticket office to close by 2015
 

On 21/11/2013 12:11, Mizter T wrote:
http://www.bbc.co.uk/news/uk-england-london-25025888


There's a new section on the TfL website regarding these changes,
including an open letter from Mayor Boris and Mike Brown, MD of LUL, and
a short video address by the very same Mike Brown:

http://www.tfl.gov.uk/futuretube

Proposal - every Tube ticket office to close by 2015
 

On Thu, 21 Nov 2013 12:11:38 +0000, Mizter T
wrote:

http://www.bbc.co.uk/news/uk-england-london-25025888

---quote---
Every ticket office on the Tube is to shut by 2015 under plans that will
see 750 jobs cut.

Transport for London (TfL) said staff will be moved from behind ticket
office windows to be in the station itself to help passengers.

The Tube will also run 24 hours a day on Fridays and Saturdays on some
lines.
[...]
TfL says six major central London stations will have special customer
points to help tourists and that every station will be staffed while the
tube is running.
---/quote---



Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

It's been rumoured for a while, and is I suppose the inevitable
consequence of the move to largely smartcard and machine-bought
tickets. But the weekend running is more unexpected. And, as the
article also mentions, that means some stations will need to be manned
24 hours a day over the weekend. Will the unions tolerate
single-manned stations at 3am in south or east London?

Proposal - every Tube ticket office to close by 2015
 

In message , at 12:22:08 on
Thu, 21 Nov 2013, Recliner remarked:
Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

It's been rumoured for a while, and is I suppose the inevitable
consequence of the move to largely smartcard and machine-bought
tickets.

A lot of passengers still queue up at the ticket windows at the moment,
especially at major rail terminals, so there's going to be quite a bit
of user education to do (and tourists/infrequent visitors are the least
likely to be in possession of the relevant smartcards).

--
Roland Perry

Proposal - every Tube ticket office to close by 2015
 

On 21/11/2013 12:22, Recliner wrote:
On Thu, 21 Nov 2013 12:11:38 +0000, Mizter T
wrote:

http://www.bbc.co.uk/news/uk-england-london-25025888

---quote---
Every ticket office on the Tube is to shut by 2015 under plans that will
see 750 jobs cut.

Transport for London (TfL) said staff will be moved from behind ticket
office windows to be in the station itself to help passengers.

The Tube will also run 24 hours a day on Fridays and Saturdays on some
lines.
[...]
TfL says six major central London stations will have special customer
points to help tourists and that every station will be staffed while the
tube is running.
---/quote---



Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

It's been rumoured for a while, and is I suppose the inevitable
consequence of the move to largely smartcard and machine-bought
tickets. But the weekend running is more unexpected. And, as the
article also mentions, that means some stations will need to be manned
24 hours a day over the weekend. Will the unions tolerate
single-manned stations at 3am in south or east London?


Or indeed west or north London.

Anyhow, your prejudices aside, AFAICS the proposals don't explicitly
talk about single staffing of stations - of course the unions will say
the threat is implicit.

Re the ticketing - the crucial change will be the acceptance of
Contactless Payment Cards (CPCs - e.g. Visa payWave) on the Tube. This
will I think lead to a fairly revolutionary change (with the significant
caveat that many passengers won't have access to a CPC), but it'll only
really make sense if NR in London also accepts CPCs in the same manner.

Re the 24hr running - I could perhaps see a case for the Bank branch of
the Northern line to run as well, given how popular Shoreditch/ Hoxton
(served by Old Street) and Islington (served by Angel) are as
nightspots. That said, parts of the London Overground network - the East
London Line and at least some of the North London Line - would attract a
significant nocturnal patronage if they were open for business too.

"Night Tube" map:
http://www.tfl.gov.uk/assets/downloa...ight-map-2.jpg

Proposal - every Tube ticket office to close by 2015
 

In message , at 12:40:32 on Thu, 21 Nov
2013, Mizter T remarked:
Re the ticketing - the crucial change will be the acceptance of
Contactless Payment Cards (CPCs - e.g. Visa payWave) on the Tube. This
will I think lead to a fairly revolutionary change (with the
significant caveat that many passengers won't have access to a CPC),
but it'll only really make sense if NR in London also accepts CPCs in
the same manner.

Do you happen to know if they've started accepting foreign issued and
prepaid CPCs yet? This is of course of some importance to tourists,
especially since the move towards prepaid card for the issuing of
foreign exchange.
--
Roland Perry

Proposal - every Tube ticket office to close by 2015
 

On 21/11/2013 12:55, Roland Perry wrote:

In message , at 12:40:32 on Thu, 21 Nov
2013, Mizter T remarked:
Re the ticketing - the crucial change will be the acceptance of
Contactless Payment Cards (CPCs - e.g. Visa payWave) on the Tube. This
will I think lead to a fairly revolutionary change (with the
significant caveat that many passengers won't have access to a CPC),
but it'll only really make sense if NR in London also accepts CPCs in
the same manner.

Do you happen to know if they've started accepting foreign issued and
prepaid CPCs yet? This is of course of some importance to tourists,
especially since the move towards prepaid card for the issuing of
foreign exchange.

TfL hasn't actually got a policy of not accepting foreign issued CPCs on
buses, rather they just promote the scheme as accepting UK-issued
contactless credit/debit/charge cards because they can't guarantee
foreign issued ones will work.

See this PDF from TfL - "Using contactless payment cards
on buses":
http://www.tfl.gov.uk/assets/downloads/tickets/Using_contactless_payment_cards_on_buses.pdf

---quote---
Most contactless payment cards (CPCs) issued by UK banks and payment
card companies will be accepted on buses but some cards issued outside
the UK will not.
---/quote---


FWIW, I've read reports elsewhere that foreign issued CPCs have worked
just fine on buses.

I can't offer any insight into when TfL will be able to offer an
assurance that foreign issued CPCs will work, ditto for (UK or foreign
issued) prepaid cards, for I don't know any more than that.

As I said earlier, I think CPCs will likely change the ticketing picture
significantly, but they're certainly not some magic solve-all solution.
I wonder if the Tube sans ticket offices proposal is perhaps a bit
before its time - that said, others have suggested that public transport
ticketing might be the real driver that leads to widespread adoption and
usage of contactless cards.

Proposal - every Tube ticket office to close by 2015
 

In message , at 15:18:33 on Thu, 21 Nov
2013, Mizter T remarked:
TfL hasn't actually got a policy of not accepting foreign issued CPCs
on buses, rather they just promote the scheme as accepting UK-issued
contactless credit/debit/charge cards because they can't guarantee
foreign issued ones will work.

See this PDF from TfL - "Using contactless payment cards
on buses":
http://www.tfl.gov.uk/assets/downloads/tickets/Using_contactless_payment_cards_on_buses.pdf

---quote---
Most contactless payment cards (CPCs) issued by UK banks and payment
card companies will be accepted on buses but some cards issued outside
the UK will not.
---/quote---

But my understanding is that they are refusing some foreign/prepay cards
because of problems in the back-office processing, rather than because
there's a technical issue with the cards themselves.
--
Roland Perry

Proposal - every Tube ticket office to close by 2015
 

"Roland Perry" wrote in message
...
In message , at 12:22:08 on
Thu, 21 Nov 2013, Recliner remarked:
Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

It's been rumoured for a while, and is I suppose the inevitable
consequence of the move to largely smartcard and machine-bought
tickets.

A lot of passengers still queue up at the ticket windows at the moment,
especially at major rail terminals, so there's going to be quite a bit of
user education to do (and tourists/infrequent visitors are the least
likely to be in possession of the relevant smartcards).

and how am I going to get the journey history from my Oyster to use as a
receipt?

:-(

tim

Proposal - every Tube ticket office to close by 2015
 

"Mizter T" wrote in message
...

On 21/11/2013 18:58, tim...... wrote:
[...]
and how am I going to get the journey history from my Oyster to use as a
receipt?

Print it off from the journey history section of the (yet to be unleashed)
TfL online account associated with your contactless payment card (the CPC
equivalent of the Oyster online account).

And no, I don't know how that's going to be implemented, but that's part
of TfL's CPC plan.

I don't have a contactless bank card, the bank have yet to send me one

tim