London Underground ticket office changes - your chance to comment
 

On 18/08/2014 21:04, wrote:

In article ,
() wrote:

Public consultation, until the end of September, on London
Underground ticket offices has been launched by watchdog London
TravelWatch. Go here to participate:-

http://www.londontravelwatch.org.uk/tubeconsultation

Thanks for mentioning it here, Tim. Having looked at the TfL document I'm
shocked to find no mention of railcard registration, journey history
printing and other things now only doable at ticket offices.


Railcard registration will be possible at TVMs - roving staff will have
access to a hidden menu (accessed via a staff Oyster I think?) where
they'll be able to add the Railcard discount to an Oyster card.

'Oyster Ticket Stops' (aka shops) can add the Railcard discount too.

London Underground ticket office changes - your chance to comment
 

On 2014-09-03 13:36:16 +0000, Mizter T said:

Railcard registration will be possible at TVMs - roving staff will have
access to a hidden menu (accessed via a staff Oyster I think?) where
they'll be able to add the Railcard discount to an Oyster card.

Good. Another option might be that railcard.co.uk should get an
interface onto the Oyster system to add them that way if you purchased
one online?

'Oyster Ticket Stops' (aka shops) can add the Railcard discount too.

That sounds rather open to fraud. "Yes, he showed it, honest guv", as
a fiver is slipped under the desk.

Neil
--
Neil Williams
Put my first name before the @ to reply.

London Underground ticket office changes - your chance to comment
 

In message , at 15:17:45 on Wed, 3 Sep
2014, Neil Williams remarked:

'Oyster Ticket Stops' (aka shops) can add the Railcard discount too.

That sounds rather open to fraud. "Yes, he showed it, honest guv", as
a fiver is slipped under the desk.

Although you need to carry the railcard with you, to prove it's really
the entitled person travelling and not an unentitled person you lent the
card to. At that point you might as well have people self-authenticating
themselves at a TVM.
--
Roland Perry

London Underground ticket office changes - your chance to comment
 

On 2014-09-03 14:51:11 +0000, Roland Perry said:

Although you need to carry the railcard with you, to prove it's really
the entitled person travelling and not an unentitled person you lent
the card to.

To get checked approximately once every blue moon if ever. I think
I've seen a manual on-train grip on the Tube precisely once. And since
the bendy buses went away I haven't seen one on a bus either (though
they may exist on Bozza buses). (Bus drivers demonstrably don't check
for anything other than a green light and a beep)

Neil
--
Neil Williams
Put my first name before the @ to reply.

London Underground ticket office changes - your chance to comment
 

In message , at 16:19:00 on Wed, 3 Sep
2014, Neil Williams remarked:
Although you need to carry the railcard with you, to prove it's
really the entitled person travelling and not an unentitled person
you lent the card to.

To get checked approximately once every blue moon if ever.

If it's never checked then even more reason not to worry. After all, it
doesn't matter how much you check that the person stood in front of you
is a genuine railcard holder, if five minutes later they give the Oyster
card to their flatmate (rinse and repeat).
--
Roland Perry

London Underground ticket office changes - your chance to comment
 

On 03/09/2014 16:19, Neil Williams wrote:

On 2014-09-03 14:51:11 +0000, Roland Perry said:

Although you need to carry the railcard with you, to prove it's really
the entitled person travelling and not an unentitled person you lent
the card to.

To get checked approximately once every blue moon if ever. I think I've
seen a manual on-train grip on the Tube precisely once. And since the
bendy buses went away I haven't seen one on a bus either (though they
may exist on Bozza buses). (Bus drivers demonstrably don't check for
anything other than a green light and a beep)

Ticket checks by RPIs on London buses are a fairly common occurrence.

Gatelines can be configured to flag up passengers using discounted
tickets (inc. Oyster cards) for RPIs to check, which happens every now
and then.

London Underground ticket office changes - your chance to comment
 

In article , (Mizter T) wrote:

On 18/08/2014 21:04, wrote:

In article ,
() wrote:

Public consultation, until the end of September, on London
Underground ticket offices has been launched by watchdog London
TravelWatch. Go here to participate:-

http://www.londontravelwatch.org.uk/tubeconsultation

Thanks for mentioning it here, Tim. Having looked at the TfL
document I'm
shocked to find no mention of railcard registration, journey history
printing and other things now only doable at ticket offices.


Railcard registration will be possible at TVMs - roving staff will
have access to a hidden menu (accessed via a staff Oyster I think?)
where they'll be able to add the Railcard discount to an Oyster card.

'Oyster Ticket Stops' (aka shops) can add the Railcard discount too.

How can either check if a card is registered? That is not possible other
than at a ticket office window at present.

And what about printing off Oyster history?

--
Colin Rosenstiel

London Underground ticket office changes - your chance to comment
 

"Neil Williams" wrote

On 2014-09-03 14:51:11 +0000, Roland Perry said:

Although you need to carry the railcard with you, to prove it's really
the entitled person travelling and not an unentitled person you lent
the card to.

To get checked approximately once every blue moon if ever. I think
I've seen a manual on-train grip on the Tube precisely once. And since
the bendy buses went away I haven't seen one on a bus either (though
they may exist on Bozza buses). (Bus drivers demonstrably don't check
for anything other than a green light and a beep)

I have been checked twice on a TfL bus in the past year.

Once on the DLR.


--
Mike D

London Underground ticket office changes - your chance to comment
 

On 2014-09-04 22:43:56 +0000, Michael R N Dolbear said:

Once on the DLR.

Don't the guards check every passenger on every journey on the DLR,
unless it's so full they can't get through? They certainly used to.
Or have they been demoted to doing the doors and "ding ding", as it
were?

Neil
--
Neil Williams
Put my first name before the @ to reply.

London Underground ticket office changes - your chance to comment
 

Neil Williams wrote:
On 2014-09-04 22:43:56 +0000, Michael R N Dolbear said:

Once on the DLR.

Don't the guards check every passenger on every journey on the DLR,
unless it's so full they can't get through? They certainly used to. Or
have they been demoted to doing the doors and "ding ding", as it were?

With three-car, non-interconnecting trains, how could the PSAs check every
ticket? In my experience, they don't constantly move between cars at
stations.